HEAD GOLF PROFESSIONALThe Club at Prescott LakesPrescott, ArizonaPosition SummaryThe Head Golf Professional provides leadership and direction for all golf operations while delivering an exceptional private club experience consistent with the mission and values of The Club at Prescott Lakes.
Reporting directly to the General Manager, the Head Golf Professional oversees all golf operations while working collaboratively with the Club's leadership team to support membership growth, financial performance, and operational excellence.
Essential Duties & ResponsibilitiesLeadership & Culture- Lead all golf operations in accordance with the Club's mission and values.
- Foster a culture of hospitality, professionalism, teamwork, and accountability.
- Recruit, hire, train, mentor, and develop Golf Professional associates.
- Conduct regular coaching, performance evaluations, and professional development.
- Maintain a highly visible presence throughout the Club.
- Serve as a positive ambassador for the Club and Century Golf Partners.
- Promote collaboration and communication among all departments.
Member Experience- Deliver exceptional service to members and guests.
- Build lasting relationships with members and their families.
- Know members by name and actively engage with them throughout the golf operation.
- Create an inviting, welcoming, and inclusive golf environment.
- Respond professionally and promptly to member feedback and concerns.
- Ensure every golf experience reflects our purpose of Creating a Better Life for Our Members.
Membership DevelopmentWorking closely with the Membership Director, the Head Golf Professional will:
- Participate in membership recruitment initiatives.
- Conduct golf experiences and tours for prospective members.
- Welcome and integrate new members into the golf community.
- Develop programming that increases golf participation.
- Support member engagement and retention strategies.
- Assist in creating a vibrant and active golf culture.
Golf OperationsResponsible for the overall management of:
- Daily golf operations
- Golf Shop
- Outside Operations
- Tournament administration
- Golf Genius tournament software
- Chelsea tee sheet management (preferred)
- Handicap administration
- Merchandising and inventory
- Pace of play
- Rules of Golf
- Practice facilities
- Cart operations
- Starter and Player Assistant programs
- Daily golf events and programming
Financial Responsibilities- Prepare and administer the annual operating budget.
- Monitor departmental revenues and expenses.
- Manage labor expenses.
- Oversee merchandising performance and inventory controls.
- Review monthly financial statements.
- Recommend capital improvements.
- Identify opportunities to improve financial performance while enhancing the member experience.
CollaborationWork collaboratively with:
- General Manager
- Director of Agronomy
- Membership Director
- Food & Beverage Director
- Athletic Director
- Controller
- Member Services Team
to ensure a seamless and exceptional club experience.
QualificationsRequired- PGA Member in Good Standing.
- Minimum of three to five years of progressive golf leadership experience.
- Outstanding leadership and communication skills.
- Strong financial and business management experience.
- Demonstrated commitment to exceptional member service.
- Ability to recruit, mentor, and develop associates.
- Excellent organizational and interpersonal skills.
Preferred- Private Club experience.
- Golf Genius expertise.
- Chelsea reservation system experience.
- Merchandising experience.
- Tournament operations experience.
- Multi-department leadership experience.
Leadership ExpectationsThe successful candidate will:
- Lead with integrity and professionalism.
- Demonstrate exceptional hospitality.
- Be visible and engaged throughout the Club.
- Build trusted relationships with members and associates.
- Inspire a culture of teamwork and accountability.
- Support innovation and continuous improvement.
- Promote Century Golf's Core Values of Integrity, Respect, Teamwork, Service, and Continuous Improvement.
- Live our purpose of Creating a Better Life for Our Members every day.
Physical Requirements- Ability to stand and walk for extended periods.
- Ability to work outdoors in varying weather conditions.
- Ability to lift and carry up to 40 pounds.
- Ability to work evenings, weekends, and holidays as required by club operations.
Compensation & BenefitsThe Club at Prescott Lakes offers a competitive compensation package that includes:
- Competitive salary beginning at $100,000, commensurate with experience.
- Performance incentive opportunities.
- Comprehensive medical, dental, and vision benefits.
- Paid Time Off.
- 401(k) participation.
- PGA Membership support.
- Professional development opportunities.
- Career advancement opportunities within Century Golf Partners.
