HBITS 06-14122 Business Analyst - Expert

Knowledge Builders, Inc.

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of comprehensive business analysis experience with a focus on elicitation and validation of requirements.
  • 84 months of experience analyzing stakeholder needs using various techniques.
  • Expert-level proficiency in creating software development artifacts for clarity and communication.
  • Experience with requirements management throughout the Requirements Management Lifecycle.
  • ACAP (Certified Business Analysis Professional) certification preferred.
  • Experience in healthcare and billing applications is a plus.

Responsibilities

  • Collaborate with project and ITS managers to guide the SDLC process effectively.
  • Identify and define business problems alongside team members, recommending effective solutions.
  • Act as a liaison to stakeholders to gather, validate, and refine requirements for process and system changes.
  • Articulate user needs clearly to developers through well-defined requirements artifacts.
  • Develop comprehensive as-is and to-be business process flows to align software with agency needs.
  • Conduct workshops to elicit requirements and ensure stakeholder engagement.
  • Create essential documentation including BRDs, use cases, workflow diagrams, and mockups for project clarity.

Benefits

  • Opportunity to engage in significant projects for the Office of Mental Health.
  • Collaboration with cross-functional teams to influence system development.
  • Chance to work on complex business process transformations.
  • Exposure to an innovative technology environment with a focus on mental health.
  • Professional development opportunities including participation in workshops and continued education.
Full Job Description
Job Description

Project / Program

Tracking of AOT Cases and Treatment (TACT), OMH Authorization Solution (OAS) and other OMH projects as needed.

The OAS is the authorization system at the Office of Mental Health. The TACT is for tracking Assisted Outpatient Cases and Treatment.

Day to Day Tasks

Daily Tasks will include but not limited to the following:

1. Work closely with the project manager, ITS manager, technical team members and other project stakeholders to provide guidance throughout the System Development Life Cycle (SDLC).
2. Work closely with other Business Analysts and the project team to identify and scope the stated business problem, provide guidance and recommend/execute best approach to problem.
3. Work as a liaison to stakeholders and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems.
4. Conveys the demands of software users to the developers and ensures understanding of requirements clearly articulated artifacts
5. Create as-is and to-be business process flows to ensure that the implemented business process and supporting software meets agency needs.
6. Conduct requirements workshops and JAD sessions with agency subject matter experts as one of the many techniques to be used to elicit requirements.
7. Create business requirements documents, context diagrams, business requirements document (BRD), system "as-is" and "to be" states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes.
8. Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope.
9. Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of each requirement and the test case(s) it will be tested by.

Mandatory Qualifications

Business Analyst - Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.

Expert - 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications

- 84 Months experience performing analysis by eliciting then analyzing the stakeholder's business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development.
- 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications.
- 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met.
- 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing.
- 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.
- 36 Months experience working health care and billing applications.
- CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA

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