Lucid Software Inc

GTM Systems & Automation Manager

Lucid Software Inc • $90K — $130K *
Salt Lake City, UT 84118In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in automated GTM systems and cross-platform integrations
  • Technical knowledge of CRM tools like Salesforce and Hubspot
  • Experience with AI and workflow automation platforms such as Workato and Clay
  • Hands-on experience in supporting outbound GTM campaigns
  • Strong communication skills with attention to detail
  • Ability to work effectively in fast-paced environments

Responsibilities

  • Design and implement scalable AI-powered workflows for field productivity
  • Orchestrate multi-step data workflows to enhance data utility across systems
  • Evaluate and optimize GTM technologies while guiding 'build vs. buy' decisions
  • Own automation architecture across the GTM technology stack
  • Collaborate with Sales and Customer Success to enhance tool adoption and training
  • Partner with cross-functional teams to define processes and maintain data governance

Benefits

  • Work in a dynamic and fast-paced environment
  • Collaborate with a diverse range of teams and disciplines
  • Contribute directly to optimizing GTM operations and technology
  • Opportunity to engage with cutting-edge AI and automation tools
Full Job Description
Lucid has an exciting opportunity for a talented individual to join our Revenue Technology & Operations function. The Revenue Technology & Operations team drives key technology initiatives across the revenue lifecycle, from lead to opportunity to closed won. We're looking for a GTM Systems & Automation Manager who can help us accelerate field productivity by optimizing our GTM technology stack and AI/automation capabilities for workflow efficiency and effectiveness.

Responsibilities:
  • Design and implement scalable automation and AI-powered workflows that improve field productivity, identifying workflow bottlenecks and delivering technical solutions that address core execution challenges
  • Orchestrate multi-step data enrichment and transformation workflows using platforms such as Clay, Workato, APIs, and adjacent orchestration tooling to activate data and context across systems for field use, reducing reliance on fragmented point solutions
  • Evaluate, implement, and optimize GTM technologies, including AI and emerging tools, providing thought leadership on our organizational framework for "build vs. buy" solutions
  • Own the architecture and scaling of field workflow automation across the GTM technology stack
  • Work directly with frontline Sales and Customer Success teams, in close coordination with Revenue Enablement and leadership, to drive adoption of our GTM tools and workflows - identify training needs, build how-to resources, and reinforce best practices
  • Partner cross-functionally with Business Systems, GTM Strategy & Operations, Analytics, Enablement, Product Marketing, and other stakeholders to define scalable processes, maintain documentation, ensure system alignment, and uphold data governance and privacy standards

Requirements:
  • 5+ years of experience designing and implementing automated GTM systems, including data enrichment, transformation, lifecycle automation, and cross-platform integrations across marketing and sales technologies
  • Technical knowledge and experience with these types of platforms:
    • CRM (Salesforce, Hubspot)
    • AI and workflow automation (Workato, Hightouch, Zapier, Clay, Claude, Gemini)
    • Sales engagement (Salesloft, Gong, Outreach)
    • Enrichment (Clay, ZoomInfo, Apollo)
  • Hands-on experience supporting and scaling outbound GTM campaigns, including list building, enrichment, segmentation, routing, and activation across sales and marketing systems
  • Proven team player and collaborator with the ability to work effectively with both technical and non-technical partners
  • Strong written and verbal communication skills, organization, and attention to detail
  • Comfortable working in a fast-paced, dynamic environment
  • Natural problem solver and a quick learner with a builder mindset

Preferred Qualifications
  • Experience working at a product-led company or marketing operations/revenue technology agency
  • Experience in the field (quota-carrying roles) or working directly with field roles


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About Lucid Software Inc

Lucid Software is a visual collaboration suite that helps teams see and build the future. Its products, Lucidchart and Lucidspark, provide users with an end-to-end experience that helps teams ideate, collaborate, and iterate faster than ever before. Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. Lucidspark is a virtual whiteboard application designed to help teams collaborate in real-time. Lucid Software serves more than 30 million users across 180 countries and has been recognized as one of the most innovative companies in the world by Gartner and Fast Company.
Learn more about Lucid Software Inc
Size
1,000 employees
Industry
Enterprise Technology
Founded
2010
* Ladders Estimates

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