About the RoleRamp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You'll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts through systems development.
What You'll Do- Own top of funnel GTM systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system rather than a tool: workflows, lists, forms, properties, lifecycle stages, campaign structure, and the permissions and naming conventions that keep it from sprawling
- Keep HubSpot and Salesforce in agreement and the lists built off them clean: field mappings, inclusion lists, sync error triage and dedupe rules, then the ICP segmentation, suppression logic, enrichment, and email validation that stand between a Growth list and a send
- Build and deploy the Salesforce automation behind it: record-triggered and screen flows, validation rules, custom objects and fields, permission sets, and approvals
- Own the path from form fill to booked meeting: capture, enrichment, dedupe, routing, sequence enrollment, and speed to lead, and hold the operational health of every hop in that chain
- Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred, and what gets declined, and show the numbers behind it
- Drive cross-functional alignment on scope, sequencing, and tradeoffs and carry it through to closure without a manager in the room
What You'll Need- 5+ years in business systems, marketing operations, or revenue operations at a fast-paced company
- Deep hands-on HubSpot experience: workflows built and debugged, list, form, and property architecture you designed rather than inherited, and a clear view of how an instance degrades when nobody governs it
- Salesforce Admin certification or equivalent hands-on experience, including non-trivial flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale
- Funnel definitions owned in practice: lead source, campaign membership, UTM capture, and the MQL to SQL handoff, with attribution reporting the business actually trusts
- A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided, and shipped
- You get in the weeds and build: elegant and scalable solutions, with AI leaned on to automate the work wherever it holds up
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
Nice to Have- Marketing systems depth beyond the CRM: paid media and ad platform integrations, lifecycle email programs, landing page and form tooling, plus deliverability and list hygiene at sending volume
- Cross-functional program management across engineering, sales and finance stakeholders
- A product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launch
- Snowflake, Looker or similar BI and warehouse tooling
- Working knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answer
- Linear or similar project management software
Benefits available to all full-time Ramp employees (Global)- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
Canada- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
United Kingdom- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.
