Orchestrating cross-functional go-to-market program execution. The GTM Program Manager owns end-to-end planning and execution of go-to-market programs - product launches, campaigns, and sales plays - ensuring tight alignment across Marketing, Sales, Product, and Customer Success. This role is the connective tissue between strategy and execution, keeping cross-functional teams on schedule, on message, and accountable to results
- Build and maintain GTM launch plans, timelines, and RACI across Product, Marketing, Sales, Enablement, and CS
- Facilitate cross-functional planning meetings and drive decisions to close gaps and unblock dependencies
- Define success metrics and reporting cadence for each program, and track progress against milestones
- Own and maintain the master GTM calendar, ensuring launches and campaigns are sequenced without conflict
- Manage program budgets, resourcing needs, and vendor coordination where applicable
- Run post-launch retrospectives and translate lessons learned into improved playbooks and processes
- Serve as the primary point of contact for GTM program status to leadership stakeholders
- Protect company assets, systems, proprietary and confidential information in accordance with Foundever Associate Agreement.
- Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company's policy
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or related field
- 4-7 years of program or project management experience in GTM, marketing, or product organizations
- Demonstrated success managing multiple concurrent, cross-functional initiatives with competing priorities
- Strong stakeholder management and facilitation skills, including with senior leaders
- Proficiency with project management tools
- PMP, PgMP, or Agile/Scrum certification (preferred)
- Experience in BPO or CX go-to-market environments
- Familiarity with product marketing and sales enablement processes
- Program and project management
- Cross-functional stakeholder management
- Prioritization and risk management
- Clear, structured communication and status reporting
- GTM strategy fluency (positioning, segmentation, launch tiers)
- Process design and continuous improvement
