Lululemon

GTM Operations Lead

Lululemon$88K — $115K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in product or operations functions within a vertically integrated retail environment.
  • Deep understanding of the apparel value chain and best practices for operational processes.
  • Strong problem-solving and facilitation skills to drive alignment across teams.
  • Excellent communication skills with the ability to simplify complex processes.
  • Experience supporting global operations and building relationships across regions.
  • Ability to thrive in fast-paced, hyper-growth environments and adapt to changes.

Responsibilities

  • Lead the execution of Go-to-Market (GTM) milestone preparation and processes across the organization.
  • Collaborate with the GTM Evolution team to enhance and integrate redesigned processes into existing frameworks.
  • Maintain and update the GTM meeting landscape, driving consistency and improvement in meeting expectations.
  • Analyze seasonal KPIs to govern the GTM process and recommend solutions to mitigate delivery risks.
  • Manage the seasonal calendar processes and identify solutions to stack issues.
  • Anticipate risks and activate relevant partners to resolve challenges proactively.
  • Build strong relationships within the organization to support seasonal execution and ongoing initiatives.

Benefits

  • Comprehensive health and dental benefits including mental health plans.
  • Paid time off to promote work-life balance.
  • 401(k) matching savings and retirement plan.
  • Generous employee discounts on products.
  • Access to fitness and yoga classes.
  • Parental leave top-up benefits.
  • Extensive professional development opportunities through courses and mentorship programs.
Full Job Description
Description & Requirements

about this team

The Go To Market team sits at the center of lululemon's end to end value chain transformation. We are responsible for architecting the future state GTM vision and operating engine, driving disciplined, measurable progress toward that vision. As experts in how functional processes connect across the value chain, we bring a holistic lens to identifying trade offs, designing integrated solutions, and ensuring that evolutions serve the business, our teams, and our guest.

Our team plays a critical role in identifying and leading integration needs across the value chain, always grounding decisions in what best supports the guest and aligns with lululemon's overall enterprise strategy. We partner closely with executive leadership, global and regional brand, merchandising, planning, design, supply chain, and cross functional partners who shape how we create and bring product to market.

core responsibilities

Reporting to the Sr. Manager, Go-to-Market Operations, the GTM Operations Lead will support seasonal delivery of a go-to-market calendar phase by supporting the execution of pre-, during-, and post-milestone preparation and processes enterprise for GTM milestones for calendar phase ensuring integration of product strategy throughout.

They know the intricacies of the Go-to-Market process as their work cuts across specialized functional areas of a vertically integrated brand, they will streamline the enterprise milestones and sub-milestones to make work simpler and institutionalizing rigor.
  • Lead consistency of execution of pre-, during- and post-milestone preparation and execution partnering with leaders across the organization to deliver against the GTM milestones.
  • Partner with GTM Evolution team to integrate redesigned processes into our Milestone, sub-milestone and L4 processes, templates and operating rhythms
  • Support the maintenance of GTM L2 sub milestone meeting landscape (pre/during/post milestones, Event Expectations, L4 processes and seasonal templates driving consistency and continuous improvement
  • Support analysis of seasonal KPIs to support governance of the GTM process and develop recommendations to mitigate risk to seasonal delivery
  • Support the seasonal calendar publish processes and develop solutions to manage risk and calendar stack issues
  • Anticipate risks and dependencies; proactively activate partners and insights to resolve challenges before they impact results
  • Identify opportunities and requirements that will unlock efficiency towards our goals and enable the adherence of the current and future GTM process
  • Build trusted relationships at multiple levels of the organization to provide clarity and garner buy-in for ongoing initiatives and seasonal execution
  • Support the planning and delivery against seasonal processes
  • Support leadership team through development and curation of content and agenda items of for ops forums
  • Support in maintenance of GTM Documentation for business facing learning materials and training
qualifications

A deep understanding of a vertically integrated retail - has 3+ years of experience working within a Product function that has led to deep understating of best practices and processes or operations function. Previous experience in a large apparel company, investment banking, management consulting is a bonus.

Exposure to Hyper-Growth that required adaptability to evolve the team & processes. Exposure either as part of organization or group that experienced significant growth.

Global in Understanding. Has strong working relationships globally; experienced in supporting a global framework both regionally and HQ.
  • Minimum of 3+ yrs of relevant professional experience in this field of work, including consulting and/or direct business management
  • Deep understanding of apparel value chain
  • Strong facilitation and problem-solving skills to drive alignment and innovative solutions
  • Strong communication skills, being able to distill complex workstreams into digestible frameworks
  • Drive continuous improvement and increased efficiency and effectiveness as business needs shifts
  • Proven track record of building relationships, establishing rapport, credibility and trust
  • Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment
  • Resourceful, able to navigate an organization independently and comfortable with ambiguity
  • Demonstrates discretion and ability to maintain confidentiality
  • Hands-on mentality and pragmatic approach with strong collaboration attitude and team play
must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness and create the space for others to do the same.
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationships.
  • Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
additional notes
Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from$88,200-$115,800annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

#LI-MQ1

About Lululemon

Lululemon Athletica Inc. is a Canadian athletic apparel retailer headquartered in Vancouver, British Columbia, Canada. The company was founded in 1998 by Chip Wilson and has since grown to become a global brand with operations in North America, Europe, Asia, and Australia. Lululemon designs and sells a range of athletic apparel and accessories for women and men, including yoga pants, shorts, tops, jackets, and more. The company is known for its high-quality, stylish, and functional products, as well as its commitment to sustainability and social responsibility. Lululemon operates more than 500 stores worldwide and employs approximately 23,000 people.
Learn more about Lululemon
Size
19,000 employees
Market Cap
$40.3 billion
Industry
Net Income
$557.1 million
Founded
1998
5 Year Trend
+21.7%
Revenue
$4 billion
NASDAQ

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