Full Job Description
Meta is looking for a Channel Enablement Strategy & Operations Manager to support the growth of the Realty Labs business. Reporting to the Director of Go to Channel Planning, this essential role will be responsible for bringing operational and planning process rigor through comprehensive program management to the development & delivery of global Channel Experiences that contribute to driving unit sales velocity across key sales channels. This role will lead Strategy & Operations for the Channel Enablement leadership team, directly owning the operations & program management of key strategic leadership programs that will shape the future of our global channel presence. This role blends strategic thinking, operational rigor, and cross-functional collaboration. You won't be in the weeds of every program, but you'll guide the team that is- and ensure alignment, impact, and global readiness for key Launch and Seasonal Refresh moments. The right candidate will possess demonstrated experience in program management, operational, and drive for results rigor - as well as have the ability to effectively organize, communicate and collaborate across all levels of an organization. This person will bring the right blend of strategy, coordination, and problem-solving - and bring structure to complexity. This person will also thrive in a fast-paced environment, be a self-starter, and have experience managing complex projects/ programs.
Responsibilities
Strategic Initiatives: Own direct program management of high-impact strategic initiatives in partnership with the Channel Experiences leader, acting as a trusted thought partner and planning & execution readiness lead
• Project Planning Oversight: Create & oversee detailed project plans outlining all tasks, timelines, and dependency requirements at the right altitude. Monitor / track progress against goals and make adjustments as needed. Hold teams accountable. Establish and evolve frameworks, tools, and processes that enable scalable, repeatable, and high-quality delivery of channel experiences worldwide
• Stakeholder Alignment: Bring the right people together at the right moments to have the right conversations to build robust channel experience strategy & plans in prep for channel sales execution. Develop & provide an objective viewpoint based on an in-depth understanding of the business & desired outcomes
• Dependency Tracking & Risk Management: Identify critical interdependencies across Global Sales & cross-functional partners to support initiatives. Proactively assess risks and roadblocks and develop mitigation plans to maintain momentum
• Ensure project quality: Oversee the quality of program management to ensure performance optimization
Minimum Qualifications
• 10+ years of experience in sales operations, sales management, strategic planning, business operations, consulting, or a related field
• Experience leading strategy, operations, process improvement, and tactical projects. Experience solving complex business problems (commercial, operational, organizational) and driving projects from strategy to execution
• Leadership and influencing skills - experience leading/influencing stakeholders at all levels of an organization
• Experience working cross-functionally with Results and detail oriented, with commercial/business acumen
• Experience shifting priorities, balancing multiple initiatives at once, and maintaining organization leadership in developing and executing successful plans in an environment of fast growth and ambiguity
• Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.