Accor

Group Sales Manager

Accor$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in hotel sales, group sales, catering sales, or related hospitality roles.
  • Preference for experience in luxury hotels or resorts.
  • Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
  • Proficiency in business development and client relationship management.
  • Familiarity with Opera Sales & Catering or similar sales systems.

Responsibilities

  • Prospect and secure group business across assigned territories.
  • Generate group room revenue through strategic account management.
  • Achieve sales goals with proactive sales activities and targeted plans.
  • Prepare proposals and negotiate contracts within set guidelines.
  • Conduct outside sales calls and attend industry events to expand market presence.
  • Develop strategic sales plans to enhance market share and positioning.
  • Utilize sales systems to manage accounts and forecast revenue.

Benefits

  • Paid time off.
  • Medical, Dental and Vision insurance, 401K.
  • Complimentary shift meals.
  • Employee benefit card for discounted rates worldwide.
  • Learning programs through an Academy for skill sharpness.
  • Involvement in Corporate Social Responsibility activities.
  • Career development with national and international promotion opportunities.
Full Job Description
Job Description

At Fairmont Dallas, we deliver exceptional service and authentic local experiences in the heart of downtown Dallas. As a Group Sales Manager, you will serve as a brand ambassador responsible for generating group room revenue through proactive prospecting, strategic business development, and relationship management. This role is equally focused on group sales and new business generation, requiring a dynamic sales professional who thrives on building relationships, uncovering opportunities, and driving revenue growth.

What You Will Be Doing

Group Sales & Revenue Generation
  • Prospect, solicit, qualify, and secure group business across assigned territories and market segments.
  • Generate group room revenue through strategic account management, lead conversion, and business development efforts.
  • Achieve and exceed monthly, quarterly, and annual sales goals through proactive sales activities and targeted action plans.
  • Prepare proposals, negotiate contracts and rates within established guidelines, and successfully close business opportunities.
  • Manage all phases of the sales cycle, from initial inquiry through contract execution and turnover.

Business Development & Market Expansion
  • Conduct outside sales calls, client meetings, networking events, trade shows, conferences, and industry functions to expand market presence.
  • Develop strategic sales plans to increase market share and strengthen Fairmont Dallas's positioning within key segments.

Relationship Management
  • Collaborate with Accor Global Sales Offices, Visit Dallas, and regional Fairmont and Accor properties to maximize exposure and drive incremental business.

Sales Operations & Collaboration
  • Utilize Opera Sales & Catering or similar sales systems to manage accounts, track opportunities, forecast revenue, and maintain accurate client records.
  • Coordinate and host site inspections, familiarization tours (FAMs), client events, and sales missions.


Qualifications
  • Minimum of 2-4 years of hotel sales, group sales, catering sales, or related hospitality experience.
  • Previous luxury hotel or resort experience preferred.
  • Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.

Skills & Competencies
  • Proven ability to prospect, develop, and close new business opportunities.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Strong analytical and organizational abilities, including forecasting, reporting, and sales planning.
  • Experience using Opera Sales & Catering or similar CRM and Sales & Catering platforms.
  • Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
  • Self-motivated, results-oriented professional with strong business acumen and entrepreneurial spirit.
  • Strong problem-solving, decision-making, and time-management skills.
  • Professional presence with a passion for luxury hospitality and exceptional guest experiences.
  • Multilingual skills are a plus.


Additional Information
  • What's in it for you:
  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary Shift Meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academy designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
  • Career development opportunities with national and international promotion opportunities

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry

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