PeopleTec

Group Operations Lead

PeopleTec$90K — $120K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in business operations, program operations, or portfolio coordination roles.
  • Experience within DoD or government contracting environments.
  • Strong stakeholder coordination across multiple functional areas.
  • Exceptional organizational skills for managing competing priorities.
  • Proficiency in written and verbal communication for leadership reporting.
  • Ability to synthesize complex information for executive-level updates.
  • Familiarity with contract operations and compliance tracking.

Responsibilities

  • Establish and maintain the business unit's operational rhythm.
  • Track deadlines, internal taskers, and cross-functional action items.
  • Improve consistency in operational reporting to senior leadership.
  • Identify operational gaps and escalate issues to leadership.
  • Serve as a central integrator among various functional teams.
  • Coordinate with program managers and other teams for contract execution.
  • Support workforce planning and oversee employee lifecycle activities.

Benefits

  • Collaborative working environment with senior leadership.
  • Opportunities for professional development and growth.
  • Exposure to diverse operational challenges.
  • Access to cross-functional teams and resources.
  • Support for maintaining work-life balance.
Full Job Description
Opportunity

 

PeopleTec is seeking a senior operations professional to provide business unit-level operational integration, execution visibility, and leadership support across a fast-moving portfolio of contracts, programs, customers, and internal initiatives. This position supports the Senior Vice President by improving coordination, follow-through, reporting discipline, and issue visibility across the business unit.

 

The selected candidate will work closely with directors, program managers, supervisors, corporate functional teams, and business development resources to help ensure operational actions are tracked, synchronized, and resolved in a timely manner. The role requires a trusted, proactive, and highly organized leader who can operate with limited direction, manage competing priorities, and translate leadership intent into coordinated action across the business unit.

 

This position is designed to strengthen operating rhythm, reduce administrative friction, improve visibility into contract and workforce matters, and help the business unit scale with greater consistency and discipline. The ideal candidate will be comfortable working across contract execution, workforce coordination, compliance tracking, corporate reporting, business development support, and senior leader decision support.

Duties

Business Unit Operations and Execution

  • Help establish and maintain the business unit operating rhythm, including leadership syncs, contract reviews, staff meetings, customer preparation sessions, internal tasker reviews, and recurring status updates.
  • Track internal taskers, assignments, deadlines, cross-functional action items, decisions, commitments, risks, and follow-ups across the business unit.
  • Improve consistency in how operational information is collected, organized, briefed, and reported to senior leadership.
  • Identify operational gaps, emerging risks, dependencies, and seams across contracts and teams; consolidate relevant information and elevate issues that require leadership attention or decision.
  • Serve as a central operational integrator across directors, program managers, supervisors, and corporate support functions.

Contract Operations Support

  • Maintain awareness of contract execution status across the business unit portfolio, including key deliverables, schedules, milestones, staffing needs, funding status, customer commitments, and operational risks.
  • Coordinate with program managers, directors, finance, contracts, HR, recruiting, security, and other functional teams to support timely issue resolution and contract execution.
  • Support contract startup, transition, closeout, recompete, and task order activities by tracking actions, coordinating inputs, and ensuring responsible parties have visibility into deadlines and dependencies.
  • Assist with preparation for contract reviews, customer engagements, leadership briefings, and internal performance discussions.
  • Help ensure contract operations remain aligned with customer expectations, corporate requirements, and business unit priorities.

Workforce Coordination and Employee Lifecycle Support

  • Support workforce planning across current contracts, projected growth areas, recompetes, and new business opportunities.
  • Track recruiting actions, interview status, candidate progress, clearance timelines, onboarding requirements, workspace needs, start-date readiness, and other employee lifecycle actions.
  • Coordinate with directors, supervisors, HR, recruiting, security, training, and facilities to help ensure employees and supervisors receive timely support.
  • Monitor key workforce actions such as performance review cycles, mandatory training, certification needs, onboarding progress, employee engagement concerns, retention issues, and other matters requiring leadership visibility.
  • Help connect new employees to the appropriate supervisor, contract, team, and business unit resources during onboarding and integration.

Corporate Administration, Compliance, and Reporting

  • Manage or coordinate recurring corporate data calls, internal reporting requirements, compliance actions, administrative submissions, and time-sensitive requests affecting the business unit.
  • Track completion of mandatory training, timesheet compliance, performance review deadlines, policy acknowledgments, reporting inputs, and other recurring corporate requirements.
  • Consolidate inputs from directors, program managers, supervisors, and functional leads into accurate, executive-ready reports and roll-ups.
  • Prepare or maintain dashboards, trackers, action lists, and summaries that provide leadership visibility into operational status, risks, staffing, financial health, compliance actions, and priority items.
  • Help ensure administrative requirements are completed accurately, on time, and with minimal disruption to program execution and senior leadership focus.

Leadership Support and Decision Enablement

  • Support the Senior Vice President by translating leadership intent into coordinated actions, clear tasking, and disciplined follow-through.
  • Prepare leadership for customer, corporate, partner, and C-suite engagements by consolidating relevant context, open issues, decisions, risks, and recommended talking points.
  • Filter, prioritize, and organize issues requiring senior leader attention while helping resolve operational matters at the appropriate level.
  • Drive follow-through on leadership decisions, business unit initiatives, internal priorities, and recurring operational commitments.
  • Provide candid assessments of operational health, execution risk, workforce issues, organizational friction, and areas requiring improved process discipline.

Business Development and Growth Support

  • Track business development opportunities, recompetes, solicitations, customer needs, partner pursuits, and pipeline activities relevant to the business unit.
  • Coordinate with directors, capture leads, technical subject matter experts, and corporate business development resources to gather timely inputs for opportunities and proposals.
  • Support proposal development and capture activities by coordinating resumes, past performance inputs, staffing data, technical content, operational details, and internal review actions.
  • Help capture lessons learned, contract performance insights, customer feedback, and business unit capabilities that can inform future growth efforts.
  • Support customer and partner engagements when operational context, portfolio awareness, or business unit coordination is required.

Process Improvement and Scalable Operations

  • Identify recurring operational friction points and develop practical solutions that improve speed, accountability, communication, and consistency.
  • Improve internal processes for task management, reporting, onboarding, staffing coordination, contract reviews, issue escalation, and leadership updates.
  • Support after-action reviews, lessons learned, and continuous improvement across programs and internal initiatives.
  • Standardize templates, trackers, meeting rhythms, reporting formats, and operating procedures where they improve clarity and efficiency.
  • Help the business unit mature repeatable, scalable operating practices that support continued growth without slowing execution.
Qualifications

Required Skills/Experience

  • 8+ years of experience in business operations, program operations, portfolio coordination, program management support, or related operational leadership roles.
  • Experience supporting DoD, Intelligence Community, federal government, or government contracting environments.
  • Experience coordinating across multiple stakeholders, including program management, contracts, finance, HR, recruiting, security, business development, and senior leadership.
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, taskers, and action items in a fast-paced environment.
  • Strong written and verbal communication skills, including the ability to prepare concise leadership updates, status reports, action trackers, meeting summaries, and executive-level briefings.
  • Ability to synthesize information from multiple sources, identify key issues, and present decision-ready updates to senior leadership.
  • Working knowledge of contract operations, workforce coordination, compliance tracking, internal reporting, and corporate administrative processes.
  • Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Ability to operate with discretion, sound judgment, and professionalism when handling sensitive personnel, contract, customer, or business information.

Desired Qualifications

  • Experience supporting a growing business unit, portfolio, division, or multi-contract operating environment.
  • Experience supporting contract startup, transition, closeout, recompete, task order execution, proposal coordination, or capture support activities.
  • Prior military, government civilian, defense industry, or Intelligence Community experience.
  • Experience building and maintaining dashboards, trackers, reporting templates, operating rhythms, or other tools used to manage complex operational information.
  • Familiarity with cleared workforce processes, onboarding coordination, clearance timelines, employee lifecycle actions, and federal contractor compliance requirements.
  • Demonstrated ability to work independently, anticipate leadership needs, coordinate across organizational boundaries, and drive follow-through without creating unnecessary friction.

Education Requirements

    • BS from an accredited institution

 

Overview

About PeopleTec

PeopleTec, Inc. is a defense contractor that provides engineering and technical services to the United States Department of Defense and other government agencies. The company was founded in 2005 and is headquartered in Huntsville, Alabama. PeopleTec specializes in systems engineering, cybersecurity, and software development. The company has received numerous awards for its work, including the 2019 North Alabama Better Business Bureau Torch Award for Ethics and the 2018 Huntsville/Madison County Chamber of Commerce Small Business of the Year Award. PeopleTec has a strong commitment to giving back to the community and supports a variety of charitable organizations.
Learn more about PeopleTec
Size
500 employees
Industry
Net Income
$10 million
Founded
2005
5 Year Trend
+20%
Revenue
$100 million

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