Full Job Description
Role Description
This is a great opportunity to be SMBC's product specialist for SAI360 GRC Application. The SAI360 software application is a GRC application offering a wide range of GRC functional capabilities for risk management, internal audit, internal control, information security and regulatory compliance. As a product specialist, you will be responsible for configuring the SAI360 software platform to meet SMBC business requirements and streamline their integrated GRC activities. The product specialist should be able to communicate with members from all levels of SMBC.
Role Objectives
The product specialist provides application configuration, design, and other services to SAI360 users. Key responsibilities include:
• Conduct, or participate in, configuration design workshops.
• Document the client's functional design and technical configuration.
• Configure the SAI Global applications based on the agreed design.
• Develop and configure application enhancements to meet requirements specification.
• Report and dashboard design and configuration.
• Resolve issues during the user acceptance testing phase.
• Provide formal customer trainings. Prepare and give product related trainings to end-users, project team members and customer functional administrators.
• Manage project scope and timelines in coordination with Project Manager.
• Complete all assigned tasks & deliverables within the specified time frames and within the established quality standards.
• Track billable and non-billable time. Individual is responsible for maintaining billable utilization in a team environment.
• Maintain up to date product knowledge and skills to ensure implementation of best practices
Qualifications and Skills
• 2+ years Web application experience with Java/Java Script, JSON, HTML, XML, Vue.js and SQL language.
• 1+ years experience with Power BI.
• General knowledge of GRC (Governance, Risk and Compliance) industry.
• Prefer experience with risk management, internal audit, internal control, information security and/or compliance software applications.
Additional Requirements
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
