A.O. Smith

Graphic Designer Lead

A.O. Smith$88K — $105K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Graphic Design, Visual Communications, or equivalent experience.
  • 7+ years of graphic design experience with leadership and mentorship roles.
  • Expert in Adobe Creative Cloud, specifically Photoshop, Illustrator, InDesign, and After Effects.
  • Strong portfolio showcasing digital marketing, packaging, web, and brand design.
  • Proven experience in designing emails, web banners, landing pages, and print materials.
  • Experience directing product and lifestyle photography and video shoots.
  • Advanced skills in photo retouching and image manipulation.
  • Strong grasp of UX/UI principles and eCommerce design.
  • Exceptional organizational skills and attention to detail.

Responsibilities

  • Lead the creative process across various teams to develop innovative strategies.
  • Conceptualize and create weekly digital marketing assets like email campaigns and banner ads.
  • Design product labeling, packaging, and point-of-sale materials while ensuring brand compliance.
  • Create engaging content for social media, including graphics and animations.
  • Develop optimized product landing pages focusing on UX and conversion rates.
  • Manage DTC web assets to enhance online customer experiences.
  • Direct the creative process for photography and video productions, from concept to execution.
  • Oversee high-end photo retouching and editing for marketing initiatives.
  • Maintain technical documentation ensuring clarity and consistency.
  • Ensure timely delivery of all creative work that meets brand standards.

Benefits

  • Comprehensive medical and dental insurance.
  • Company-sponsored life insurance.
  • Retirement security savings plan.
  • Short- and long-term disability programs.
  • Tuition assistance.
Full Job Description
Primary Function

We are seeking a highly creative and detail-oriented Lead Graphic Designer to lead the development of compelling visual communications across digital, print, packaging, and eCommerce channels. This role is responsible for the conceptualization, design, and execution of high-impact creative assets that support brand growth, product marketing, and direct-to-consumer initiatives. The ideal candidate combines strong visual design skills with UX expertise, production knowledge, and experience directing photo and video content while leading a team of graphic designers.

Responsibilities

  1. Key Responsibilities
    • Lead the end-to-end creative process, collaborating cross-functionally with marketing, product management, eCommerce, and external partners to develop and execute innovative creative strategies that support business goals and enhance brand performance.
    • Concept and design weekly promotional email campaigns, banner ads, and other digital marketing assets that drive engagement and conversions.
    • Develop creative concepts and execute designs for product labeling, packaging, and point-of-sale materials while maintaining brand consistency and regulatory compliance.
    • Create engaging social media content, including static graphics, animations, and campaign assets across multiple platforms.
    • Design and optimize product landing pages with a strong focus on user experience (UX), customer journey, and conversion rate optimization.
    • Develop and maintain direct-to-consumer (DTC) web assets, ensuring a seamless and visually compelling online customer experience.
    • Lead the creative direction for product and lifestyle photography and video productions, including concept development, shot planning, art direction, and collaboration with photographers, videographers, and talent.
    • Direct high-end photo retouching, color correction, and image enhancement for marketing and eCommerce applications.
    • Lead the design, layout, and ongoing maintenance of technical documentation, including product manuals, installation guides, and support materials, ensuring accuracy, consistency, and an exceptional user experience.
    • Ensure all creative assets adhere to brand standards and are delivered on time and to specification.


Qualifications

  • Required Qualifications
    • Bachelor's degree in Graphic Design, Visual Communications, or a related field, or equivalent professional experience.
    • 7+ years of professional graphic design experience, including demonstrated experience leading creative projects and mentoring designers.
    • Expert-level proficiency in Adobe Creative Cloud applications, including Photoshop, Illustrator, InDesign, and After Effects.
    • Strong portfolio demonstrating excellence in digital marketing, packaging, web design, and brand development.
    • Proven experience designing promotional emails, web banners, landing pages, social media content, and print collateral.
    • Experience leading and directing product and lifestyle photography and video productions.
    • Advanced photo retouching and image manipulation skills.
    • Strong understanding of UX/UI best practices, responsive web design principles, and eCommerce customer experiences.
    • Exceptional organizational skills with meticulous attention to detail, especially in technical and instructional content.
    • Ability to manage multiple projects simultaneously in a fast-paced environment.

    Preferred Qualifications
    • Knowledge of HTML/CSS and email design best practices.
    • Experience with motion graphics and video editing.
    • Familiarity with packaging production processes and print specifications.
    • Understanding of A/B testing and performance-driven creative optimization.

    Success Measures
    • Increased engagement and conversion through email, social, and web creative.
    • Consistent delivery of high-quality branded assets across all channels.
    • Effective management of photo/video productions and creative campaigns.
    • Accurate, visually appealing product documentation and technical materials.
    • Strong collaboration and partnership across marketing, eCommerce, and product teams.


We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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About A.O. Smith

A.O. Smith Corporation is an American manufacturer of both residential and commercial water heaters and boilers. It is the largest manufacturer and marketer of water heaters in North America. It also supplies water treatment products in the Asian market. The company has two operating segments: North America and Rest of World. The North America segment manufactures and markets a comprehensive line of residential and commercial gas, gas tankless, electric and solar water heaters, as well as boilers. The Rest of World segment manufactures and markets specialty commercial water heating equipment, condensing and non-condensing boilers, and water systems tanks.
Learn more about A.O. Smith
Size
16,000 employees
Industry

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