Organization:

VHPC Acute Account Executive Team

Job Summary:

Work independently with limited supervision to provide high touch service for members by driving penetration of contracts and implementation of supply chain solutions. Identify savings opportunities in the supply chain setting, increasing the client’s utilization of supply chain contracts and programs, and making recommendations of products and solutions. Our client management team is sales driven through current member relationships, maximizing the hands-on approach to drive value and cost savings initiatives. The Client Manager helps understand where we can leverage our contracting and data analytics to provide additional value; and provide support as applicable beyond the group purchasing organization (GPO) channel. Supports contract connections with occasional analytics resources.

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KEY RESPONSIBILITIES

• Services current VHPC members
• Maintain activity through Salesforce/CRM.
• Supports mostly smaller members that are often <100 beds.
• Serve as a liaison for the account and are responsible to support sales and service.
• Develop strategic partnerships on innovative and market-leading contracts, tools, and solutions.
• Develop member account plans, which drive growth in the business partnership by identifying, prioritizing, and implementing high value projects, and delivering strong support and customer service.
• Utilize tools, knowledge, and expertise to implement cost saving methods to positively influence member results.
• Align strategic account needs with solutions and alternatives to drive growth, value, and revenue.

TECHNICAL CAPABILITIES

• PROJECT MANAGEMENT (ADVANCED): Planning, organizing, and managing resources to successfully complete specific project goals and objectives.
• PROCESS IMPROVEMENT (ADVANCED): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• GAP ANALYSIS (ADVANCED): Analyzes the difference between the current and desired state. The ability to draw appropriate and valid conclusions from data presented, sifting through data to determine the most significant elements. Identifying common elements and themes in situations and actions, recognizing cause and effect relationships.
• FINANCIAL PROCESSES (ADVANCED): Proficiently monitors costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
  

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.