Salary : $82,352.00 - $131,852.00 Annually
Location : 8818 Georgia Ave Silver Spring MD 20910 USA
Job Type: State/County
Remote Employment: Flexible/Hybrid
Job Number:
Department: Department of Health and Human Services
Division: HHS 60 Office of Eligibility and Support Services
Opening Date: 08/13/2026
Closing Date: 8/20/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $82,352 to $124,874, based on the candidate's qualifications and experience.

Government Assistance Eligibility Supervisor

Office of Eligibility and Support Services (OESS)

What You'll Be Doing
As a Government Assistance Eligibility Supervisor, you will plan, supervise, and review the work of unit Government Assistance Eligibility Specialists who interview and determine eligibility for all programs administered by the Department of Human Services of Maryland.
Core duties of this position will include, but will not be limited to:

• Maintaining adequate coverage of office operations.
• Responding to customers and other members of the community seeking assistance with the eligibility process.
• Addressing customer concerns regarding their active cases.
• Keeping staff apprised of all policy and procedural updates and revisions.
• Partnering with public and private service providers.
• Facilitating service integration, functioning as part of the office management team, and taking responsibility for the accuracy and timeliness of work performed by subordinates.
• Performing other job-related duties as assigned.

Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelor's degree.
Experience: Three (3) years of experience as a journey-level specialist in financial assistance program delivery, or three years of equivalent work experience.
Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria, Interview Preferences
Preferred Criteria:

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

1. Experience and expertise in income support programs
2. Experience performing case reviews to address case management problems
3. Knowledge and experience of case reviews and Eligibility & Enrollment System (E&E), State Verification & Exchange System (SVES), Medicaid Management Information System (MMIS), or a similar eligibility system.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

02

How many years of experience do you have as a journey level specialist in financial assistance program delivery or equivalent fields?

• No Experience
• 1 Year Experience
• 2 Years of Experience
• 3 Years of Experience
• 4 Years of Experience
• 5 Years of Experience
• 6 Years of Experience
• 7+ Years of Experience

03

How many years of experience do you have in a supervisory or executive capacity, including performance management, team leadership, reviewing work to maintain efficient and timely production?

• None
• 0 to 1 Year of Experience
• 1 to 2 Years of Experience
• 2 to 3 Years of Experience
• 3 to 4 Years of Experience
• 4 to 5 Years of Experience
• 5 or more Years of Experience

04

Do you have experience providing public services or assistance to individuals dealing with difficult, demanding, or highly sensitive customer situations?

• Yes
• No

05

If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
06

Do you have experience and expertise in using income support programs?

• Yes
• No

07

If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
08

Do you have experience performing case reviews to address case management problems?

• Yes
• No

09

If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
10

Do you have knowledge and/or experience of case reviews utilizing the Eligibility & Enrollment System (E&E), State Verification & Exchange System (SVES), Medicaid Management Information System (MMIS), or a similar eligibility system?

• Yes
• No

11

If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
Required Question