T-Mobile

Government Account Executive

T-Mobile$78K — $140K *
US-Anywhere
+ 5 other locationsRemote
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree preferred
  • 2-4 years of sales experience to government accounts
  • Less than 2 years of customer service experience
  • Less than 2 years in business markets sales
  • Less than 2 years of wireless industry sales experience
  • Extensive experience in telesales or technical sales
  • Proficient in Microsoft Excel and skilled in communication, presentation, problem-solving, and analysis

Responsibilities

  • Generate new sales through contact lists and leads; exceed sales targets and renewals.
  • Cultivate and maintain customer relationships to drive sales growth.
  • Conduct account maintenance based on reviews and provide analysis for upselling.
  • Navigate data entry tasks with accuracy and make informed decisions.
  • Complete training to stay updated on products and sales strategies.
  • Use metrics to meet or exceed departmental sales and productivity goals.
  • Promote a supportive team environment and demonstrate professional conduct.

Benefits

  • Competitive base pay plus commission potential
  • Comprehensive medical, dental, and vision benefits
  • 401(k) matching plan and annual employee stock grant
  • Generous paid time-off and holiday programs
  • Education reimbursement for career growth
  • Opportunity for career advancement in a dynamic work environment
  • Discounts on phone services and additional perks like pet insurance
Full Job Description
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile’s unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential. The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values. Responsibilities - New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. - Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results. - Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required. - Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile’s efficiency and quality standards. - Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives. - Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. - Disburses adjustments and credits as appropriate within established limits and criteria. - Supports team initiatives and creates an inclusive environment. - Also responsible for other Duties/Projects as assigned by business management as needed. Qualifications - Bachelor’s Degree preferred - 2-4 Years: Selling To Government (State And Local) Accounts - Less Than 2 Years: Extensive Customer Service Experience - Less Than 2 Years: Business Markets Sales Experience - Less Than 2 Years: Wireless Industry Sales Experience - Less Than 2 Years: Telesales Or Technical Sales Experience - Microsoft Excel - Customer Happiness - Attention To Detail - Communication Skills - Presentation Skills - Problem Solving - Analysis Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work: - Competitive base pay plus commission potential - Benefits for part-time and full-time associates - Medical, dental and vision benefits - Matching 401(k) - An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount - Generous paid time-off programs - Phone service discounts - Education reimbursement - Serious growth potential for your career - Fun, fast-paced environment - This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today! Minimum Qualifications - At least 18 years of age - Legally authorized to work in the United States - High School Diploma or GED - A valid license, a clean driving record, and proof of insurance at your own cost is required Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives Base Pay Range: $78,060 - $140,760 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ363356¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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