Gourmet Sales Manager

Barry Callebaut

$105K — $125K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • 5-7 years of Sales/Marketing experience in the food industry, focusing on foodservice accounts.
  • Knowledge of the chocolate industry, sweet ingredients, or bakery preferred.
  • Experience with Salesforce.com is a plus.
  • Strong business acumen and analytical skills are essential.
  • Proficiency in Excel and PowerPoint is required.
  • Ability to work independently and collaboratively with diverse teams.

Responsibilities

  • Develop multiple chocolate brands and customer segments in designated geography.
  • Maintain and grow account volumes to meet sales targets and increase market share.
  • Build and sustain strong relationships with key decision makers at accounts.
  • Research customer needs and advise on product optimization and innovation.
  • Collaborate cross-functionally to provide comprehensive customer support.
  • Create and deliver high-impact sales presentations and reviews.
  • Utilize Salesforce for opportunities, forecasts, and contract obligations monitoring.

Benefits

  • Unlimited MyFlex PTO and Paid Holidays.
  • Hybrid work environment options.
  • Commitment to diversity and inclusivity.
  • Opportunities for personal and professional growth within the organization.
  • Participation in sustainability initiatives, highlighting ethical sourcing and environmental goals.
Full Job Description
About the role:

Assigned to a specific geography and or segment, the Gourmet Sales Manager is responsible for achieving sales targets - volume and margin - and execution of other strategic initiatives. The Sales Manager represents the entire range of company products and brands (chocolate, compounds, and cocoa) and services to the customer set, while also leading the customer account planning activities. This includes driving BC's portfolio growth and end-user penetration using existing and new product innovation.

The Sales Manager is to maintain existing and grow new relationships within their customer base, influencing functions within the customer's organization (Procurement, R&D, Quality) to prefer, purchase, and use Barry Callebaut products. You have responsibility for a book of business with revenue/volume targets and profit responsibility.

Key responsibilities include:
• Responsible for the development of multiple chocolate brands & customer segments within your geography/segment to include large foodservice operators and regional foodservice chains.
• Maintain and grow volumes for accounts meeting annual sales volume and margin goals; increasing percent share of chocolate and cocoa buy with each key account.
• Maintain a strong business relationship, build continuity and ongoing representation with key decision makers and senior management at each account.
• Research customer needs and educate team members to optimize existing products, new specialty products, manufacturing capabilities, and other aspects that are important to the customer
• Work cross functionally with internal support to provide customers with pricing, contracts, marketing campaigns, market intelligence and other assets.
• Create and deliver sales presentations, including top to top reviews, and explore and close sales opportunities effectively.
• Develop and maintain strategic territory and account plans.
• Use Salesforce to log opportunities, forecasts, and monitor and manage contract obligations.
• Use company platforms, apps and tools effectively to monitor sales, gaps in volume vs. plan and other activities related to territory management.
• The scope of the role is US, West Coast. As this is a field position, must be willing to be on the road visiting customers up to 80% with overnight travel up 20%.

About you:
• Bachelor's Degree required.
• 5 -7 years of Sales/Marketing experience in a food related industry, developing and managing larger foodservice account opportunities, regional chains, and semi-industrial accounts. Experience working with and leveraging broadline and specialty distributors.
• Chocolate industry, sweet ingredients, dessert or bakery knowledge is strongly preferred.
• Experience with Salesforce.com is preferred.
• Strong business acumen and demonstrated quantitative, analytical, and reasoning skills.
• Ability to work independently and as an effective team member.
• Exercises professional conduct and sound judgment in all related areas.
• Excellent proficiency in Excel and PowerPoint programs.
• Skilled in communicating to a variety of audiences in both written and oral formats.
• Ability to prioritize and manage deadlines in a changing environment. Well organized and works well under pressure.
• Able to collaborate to and build strong relationships with chefs, purchasing, distributor management and sales team.
• Must be able to work collaboratively with internal support staff across departments.

What you can expect from Barry Callebaut:
• Salary Range of $105,000 - $125,000, depending on factors such as experience and location, plus annual bonus and our comprehensive benefits package.
• MyFlex PTO (unlimited!) and Paid Holidays
• Hybrid work environment
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women's Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

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