Bachelor of Science in Computer Science or 10+ years equivalent technical experience
6+ years in configuring and using GCP cloud operational tools
Proficient in monitoring OS/application-level metrics using GCP tools
4+ years of experience in Bash, PowerShell, Java, or Python
Strong analytical and problem-solving skills
Effective oral and written communication skills
Willing and able to work remotely
US Citizenship required, with ability to obtain Public Trust clearance
Responsibilities
Support federal clients in enhancing, optimizing, and maintaining their cloud capabilities
Collaborate with System Administrators to assist Application Teams
Operate and maintain applications hosted on GCP, including FedRAMP-authorized environments
Utilize automation tools like Terraform and Ansible for infrastructure deployment
Configure and upgrade monitoring solutions for Windows and Linux servers
Create and maintain gold images and automation scripts
Document production operations processes for applications
Benefits
Comprehensive Medical, Vision, and Dental coverage
Paid Vacation and Sick Time
Paid Federal Holidays
401k Retirement Plan with 100% Company Matching
Employer Paid Life Insurance
Continued Education Assistance
Employee Assistance Program (EAP)
Commuter Benefits Program
Health Savings Account (HSA)
Caregiver Support Program
Adoption Assistance Program
Full Job Description
What you'll be doing...
Support federal clients in Cloud Operations to Enhance, Optimize, and Maintain their Computing Capabilities across their Technical Landscape.
Work with System Administrators when Supporting Application Teams.
Work with Project Teams to Operate and Maintain (O&M) Applications hosted on GCP (including FedRAMP-authorized GCP GovCloud environments).
Utilize Automation Tools such as Terraform, Ansible, Cloud Deployment Manager, or similar IaC tooling.
Assist with Upgrading, Installing, and Configuring monitoring solutions (GCP Cloud Monitoring, Cloud Logging, Grafana, or similar) for Windows and Linux servers.
Create and maintain gold images and automation scripts.
Assist with reporting on current infrastructure status.
Document each application's production operations processes via a Production Operations Manual (POM).
Must Have...
Bachelor of Science in Computer Science or 10+ years equivalent technical experience.
6+ years setting up, configuring, and using GCP cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards, and guidelines.
Experience with monitoring of OS/application-level metrics and related visualizations (GCP Cloud Monitoring, Cloud Logging, Grafana, or similar).
4+ years of experience in Bash shell, PowerShell, as well as Java or Python.
Strong analytical skills with a logical mindset and problem-solving approach.
Effective communication skills both orally and written with various audiences.
Experience and proven ability to work remotely.
Ability to obtain and maintain a Public Trust clearance or higher - required.
US Citizenship required (federal contract requirement).
Nice to Have...
Google Professional Cloud Architect certification.
Google Professional Cloud DevOps Engineer certification.
Google Associate Cloud Engineer certification.
ITIL certification or ITIL knowledge.
Department of Veterans Affairs experience.
Public Trust or higher clearance.
Clearance...
Applicants selected will be subject to a Security Investigation and May need to Meet Requirements for Access to Protected and/or Classified Information
Citizenship..
Applicants need to be a US Citizen to be considered for the position and have physically resided in the United States for a minimum of 3 years due to background investigation requirements.
