General Motors

GM Fleet Account Executive - Service SCR (Houston, TX)

General Motors • $80K — $95K *
US-AnywhereRemote in Texas, US
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent relevant experience.
  • 5+ years of B2B sales and/or account management experience.
  • Ability to build strong relationships and influence stakeholders at various levels.
  • Strong organization and planning skills to manage multiple priorities.
  • Excellent oral and written communication skills for different audiences.
  • Capacity to thrive in a fast-paced, innovative environment with ambiguity.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Willingness to travel 50%-75% within the assigned region.

Responsibilities

  • Build and maintain productive business relationships with assigned fleet accounts.
  • Provide prompt service support to minimize customer vehicle downtime.
  • Establish strong partnerships with internal and external stakeholders.
  • Conduct joint customer calls with sales and district managers.
  • Support local field sales activities and industry trade shows.
  • Serve as a key interface between retail dealerships and fleet customers.
  • Manage GM Warranty In-Shop agreements with key accounts.

Benefits

  • Work remotely while living in the approved territory (Houston, TX).
  • Opportunity to influence and enhance customer satisfaction directly.
  • Engage in collaborative efforts with sales and technical teams.
  • Develop services to resolve complex automotive issues.
  • Join a team focused on maximizing vehicle uptime for fleet customers.
Full Job Description

Job Description

The GM Fleet Service team is a group of highly skilled professionals with deep expertise in customer relationships, product issue resolution, and sales support. This team includes both field and central office employees who are focused on meeting the service needs of high-volume fleet customers and minimizing vehicle downtime to maximize the value of GM vehicles in our customers’ fleets.

The Role

As an Account Executive – Service, you are the primary GM service support contact for assigned high-volume fleet customers. You will partner closely with GM Fleet sales teams to remove service-related roadblocks that could impact customer satisfaction and future sales.

This is a territory based role. The Account Executive must be located in Houston, TX.

What You’ll Do (Responsibilities)

  • Build and maintain positive, productive business relationships with assigned fleet accounts.

  • Provide prompt, proactive service support to minimize customer vehicle downtime.

  • Establish strong working relationships with internal and external partners, including retail dealers and fleet decision-makers.

  • Conduct frequent joint customer calls with the Account Executive – Sales and Commercial District Sales Managers.

  • Support local field sales activities, customer meetings, and industry trade shows as needed.

  • Serve as a key interface between retail dealerships and fleet customers to resolve service concerns.

  • Establish and administer GM Warranty In-Shop agreements with key accounts, including management of associated warranty expense.

  • Provide dealership service readiness feedback and support Techline products at GM dealerships and other authorized facilities, including select GM Fleet accounts.

  • Partner closely with GM District Managers – Parts & Service to review vehicles in repurchase jeopardy and seek creative solutions to avoid buy-backs.

  • Provide third-level, on-site support to resolve complex automotive technical and Techline issues.

  • Hold yourself and others accountable for demonstrating GM’s values and cultural behaviors in all interactions.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree or equivalent relevant experience.

  • 5+ years of B2B sales and/or account management experience.

  • Demonstrated ability to build strong relationships and influence business partners at multiple levels.

  • Strong organization and planning skills with the ability to manage multiple, sometimes conflicting priorities.

  • Excellent oral and written communication skills, including the ability to tailor messages to different audiences and present information clearly and effectively.

  • Proven ability to thrive in a fast-paced, innovative, and rapidly evolving environment; comfortable operating with ambiguity.

  • Proficient in Microsoft Word, Excel, and PowerPoint.

  • Ability to travel 50%–75% within the assigned region.

#LI-LK1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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