Viatris Inc.

Global Security Operations Center, Manager

Viatris Inc.$78K — $152K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in security management, Risk Management, Operations, or related discipline
  • Minimum of 5 years of experience
  • Experience working in complex global organizations with remote and hybrid teams
  • Background in law enforcement, emergency management, defense, or public safety
  • Operational command or coordination experience
  • Relevant certifications such as CPP, PCI, APP, or PSP

Responsibilities

  • Lead transformation of the GSOC into a high-performing service using lean principles and metrics
  • Develop and execute an operational excellence roadmap aligned with risk priorities
  • Implement standardized global SOPs supported by real-time metrics
  • Champion automation and integrate AI/ML analytics into operations
  • Create a culture of innovation and continuous improvement in security operations
  • Use customer feedback to enhance GSOC services
  • Apply Lean Six Sigma to drive efficiencies and process improvements
  • Oversee 24/7 global monitoring and incident response strategies
  • Manage third-party analysts and ensure compliance with operational standards
  • Integrate physical and cyber threat intelligence systems effectively
  • Conduct operational reviews to analyze trends and identify optimization opportunities
  • Act as a liaison with internal and external stakeholders to define a technology roadmap

Benefits

  • Remote work flexibility
  • Opportunity to lead technological advancements in security
  • Involvement in a transformative role within a global team
  • Chance to work with cutting-edge AI and automation tools
  • Professional development opportunities
  • Dynamic work environment that values innovation and collaboration
Full Job Description
Every day, we rise to the challenge to make a difference and here's how the Global Security Operations Center (GSOC), Manager role will make an impact:

Key responsibilities for this role include:
  • Lead the transformation of the GSOC into a high-performing managed service by embedding lean principles, KPIs, and process controls.
  • Develop and execute a GSOC operational excellence roadmap aligned with enterprise risk and resilience priorities.
  • Drive the implementation of standardized global SOPs supported by a metrics-driven approach and real-time monitoring capabilities.
  • Champion the adoption of automation, AI/ML-driven analytics, and integrated physical-cyber threat intelligence.
  • Act as a change agent, creating a culture that embraces innovation, continuous improvement, technological advancement, and operational agility
  • Leverage voice of the customer feedback to enhance GSOC Services
  • Apply Lean Six Sigma methodologies to reduce inefficiencies and ensure process repeatability.
  • Lead kaizen events and root cause analysis for continuous process improvement.
  • Establish and track process control systems (SPC) and dashboards for SLAs, KPIs, and compliance.
  • Global Monitoring: Oversee 24/7 global monitoring, incident triage, and escalation.
  • Vendor Management: Manage 3rd party MSSP analysts and ensure alignment with operational standards.
  • Fusion: Integrate physical and cyber threat intelligence systems.
  • Real-Time Monitoring: Ensure continuous monitoring of global sites for security events, including physical intrusion, access control violations, and emergency incidents.
  • Incident Response: Develop and oversee rapid response protocols for escalated security incidents, ensuring immediate triage, decision-making, and coordination with crisis management teams.
  • Procedural Maturity: Establish and maintain global Standard Operating Procedures (SOPs) that are consistent, auditable, and in compliance with regulatory standards.
  • Operational Reviews: Lead daily, weekly, and monthly operations reviews to assess trends, incident types, and opportunities for optimization.
  • Oversee a high-performing GSOC team.
  • Drive adoption through structured change management.
  • Act as liaison with global internal and external stakeholders. Partner with the Strategy, Architecture, and Engineering Teams to define a Technology Roadmap for Threat Intelligence, Personnel Safety, and Asset Protection.
  • Perform other duties as assigned.


The minimum qualifications for this role are:
  • Bachelor's degree in security management, Risk Management, Operations, or related discipline
  • Minimum of 5 years of experience
  • Exposure to working in matrixed global organizations with remote and hybrid workforces.
  • Backgrounds in law enforcement, emergency management, defense, or public safety with operational command or coordination experience.


LICENSES/CERTIFICATIONS
  • Certified Protection Professional (CPP), Professional Certified Investigator (PCI), Associate Protection Professional (APP), and Physical Security Professional (PSP)


Exact compensation may vary based on items such as skills, experience and location. The salary range for this position is: $78,000 - $152,000.

#LI-Remote

About Viatris Inc.

They believe in healthcare as it should be empowering people worldwide to live healthier at every stage of life. Because of their unwavering belief that better access leads to better health, they leverage their best in class manufacturing and scientific expertise and proven commercial capabilities to bring quality medicines to patients when and where they need them.

Viatris Inc. Careers

Join Viatris Inc., a global healthcare leader dedicated to empowering people to live healthier at every stage of life. We are currently expanding our team and offer a variety of job opportunities that promise not only professional growth but also a chance to make a meaningful impact. Work You’ll Do At Viatris Inc., you will collaborate with skilled professionals to drive innovation and deliver on our mission to provide access to high-quality medicine to the world's population. Our diverse team is our strength, and we thrive on creativity and the unique perspectives each member brings. Explore a range of positions—from research and development to marketing and sales—where you can leverage your skills to advance healthcare solutions. Our commitment to leadership in the industry is unwavering, and we equip our team with the tools they need to succeed. Viatris Inc. offers robust benefits designed to support the health, well-being, and financial security of our employees and their families. From comprehensive health insurance to retirement plans and wellness programs, we ensure our team is taken care of. Internship Programs Kickstart your career with Viatris Inc. through our internship programs. Gain invaluable industry experience, enhance your resume, and develop skills that will serve you throughout your career. Our internships provide a platform for learning and innovation, and a chance to work on real-world challenges in a supportive environment. Professional Growth and Development We believe in nurturing our employees' professional paths with extensive training and development programs that encourage continuous learning. Whether it’s leadership training, diversity initiatives, or career workshops, Viatris Inc. is committed to helping you grow at every level of your career. Join Our Team Are you ready to make a difference? Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with the latest at Viatris Inc. by joining our network. Follow us for career tips, company updates, and industry insights that can help you stay ahead in your professional journey. Connect with us to learn more about our culture and the exciting opportunities that await. Apply Now Discover the impact you could make with a career at Viatris Inc. Explore job opportunities, submit your resume, and prepare for an interview that could set you on a path to success. We are hiring now and looking forward to adding innovative and driven individuals to our team. Join Viatris Inc. today and be part of a global healthcare leader where your work matters and your career thrives.
Learn more about Viatris Inc.
Size
35,000 employees
Market Cap
$13 billion
Industry
Net Income
-$669.9 million
5 Year Trend
+10.1%
Revenue
$11.9 billion
NASDAQ

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