Global Relationship Manager
Job Description
Responsibilities: Develop and strengthen relationships within the manufacturing sales organizations, creating effective go-to-market strategies for business growth. Design creative and profitable commercial models that enhance Genpact's value proposition and drive revenue growth. Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes. Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery. Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs. Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development. Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams. Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands. Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value. Translate strategic vision into actionable plans that drive business success and customer outcomes. Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams. Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery. Promote Genpact's products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs. Develop and present business case studies that demonstrate the impact of Genpact's value-sharing approach for both new and existing customers.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
ITIL Foundation Certificate in IT Service Management - AxelosAxelos
Required Skills
Automation Technology, Business Consulting, Customer Relationship Management (CRM), DevOps, Digital Business Strategy, Financial Analysis Reporting, Global Business Strategies, Sales, Sales Forecasting, SAP Overview
Language
English, English (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
Relationship Management
Remote Type -
Hybrid
Work Shift -
Flex Time (United States of America)
The approximate annual base compensation range for this position is:
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
