Applied Materials, Inc

Global Product Support (GPS) Engineer III - (E3)

Applied Materials, Inc • $124K — $171K *
Santa Clara, CA 95051In-Person
Technical Services
Less than 5 years of experience
3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant engineering experience
  • Proficient in developing and documenting procedures
  • Familiar with Failure Analysis (FA) and CAPA processes
  • Experience in training design and execution
  • Strong skills in electrical diagnostics and reading schematics
  • Competent in using Microsoft Office tools
  • Ability to work hands-on with diagnostic equipment

Responsibilities

  • Develop and document new procedures and Best-Known Methods for product servicing
  • Lead Build & Test initiatives, troubleshooting issues with Engineering
  • Collaborate with Quality & Reliability teams to address top field issues
  • Create and update Technical Product Manuals and troubleshooting guides
  • Establish a training package for new products and conduct training sessions
  • Collect and analyze qualification data for Best-Known Methods
  • Coordinate with AGS to ensure proper stocking of new parts

Benefits

  • Comprehensive healthcare plan
  • Retirement savings options
  • Eligible for relocation assistance
  • Opportunity for travel up to 20%
  • Participation in bonus and stock award programs
  • Flexible work schedule options
  • Professional development and training opportunities
Full Job Description
Key Responsibilities
  • Develop new procedures and Best-Known Methods (BKMs) to service new products. Contribute to the FMECA process.
  • Participate in, or own, first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test.
  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in, or own, CAPA process. Conduct or facilitate Failure Analysis (FA) if needed.
  • Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals).
  • Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.
  • Collect process and qualification data to create product Best-Known Methods (BKMs).
  • Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
  • Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations


Functional Knowledge
  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines


Business Expertise
  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market


Leadership
  • No supervisory responsibilities, but acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements


Problem Solving
  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information


Impact
  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies


Interpersonal Skills
  • Explains difficult or sensitive information; works to build consensus


Additional Skills

Capable and experienced in the use of hand tools (e.g. Wrenches, drivers) and electronic diagnostic tools (e.g. Oscilloscopes, Multimeters).

Skilled in working with hands and be able to read and follow design schematics (electrical, pneumatic, gas).

Familiar and experienced with Microsoft Office suite, using Microsoft Word, Power Point, and Excel.

Capable to perform electronic device diagnostic analysis when given Hardware to diagnose electric motors, High Power delivery Systems, Gas Flow systems.

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 20% of the Time

Relocation Eligible:
Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Manufacturing & Automotive
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ
AMAT
* Ladders Estimates

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