Job DescriptionThis role is based in our Newton, MA office.Job OverviewThe Global Procure to Pay (P2P) Manager is responsible for overseeing the end-to-end procure-to-pay process, including invoice processing, vendor management, and payment operations. This role ensures efficient, compliant, and cost-effective P2P operations while driving process improvements and maintaining strong vendor relationships. This position will report to the Director of Global Shared Services.
Key Responsibilities Procure to Pay Operations Management - Manage vendor invoice intake, approval workflows, validation, coding, and processing
- Ensure timely and accurate vendor payments while optimizing cash flow
- Monitor and manage payment terms, early payment discounts, and vendor payment schedules
- Manage all aspects of employee expense reimbursement processes
Vendor & Supplier Management - Develop and maintain strong relationships with key vendors and suppliers
- Manage vendor onboarding, setup, and master data maintenance
- Negotiate payment terms and resolve vendor disputes
- Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries
- Maintain vendor compliance with company policies and contractual obligations
- Support strategic sourcing initiatives and supplier consolidation efforts
Compliance & Controls - Ensure compliance with company policies, procurement guidelines, and financial controls
- Maintain SOX compliance for P2P processes and internal controls
- Implement and monitor segregation of duties and approval hierarchies
- Manage audit requirements and support internal/external audits
- Ensure tax compliance including 1099 reporting and VAT/GST requirements
- Maintain proper documentation and audit trails for all transactions
- Monitor and prevent duplicate payments and fraud risks
Process Improvement & Automation - Identify and implement process improvements to increase efficiency and reduce costs
- Drive automation initiatives including e-invoicing, workflow automation, and touchless processing
- Develop and document standard operating procedures and best practices
- Lead P2P system implementations, upgrades, and optimization projects
- Implement key performance indicators (KPIs) and metrics to monitor P2P performance
- Champion digital transformation initiatives within the P2P function
Team Leadership & Development - Lead, mentor, and develop P2P team members
- Conduct performance reviews and provide ongoing coaching and feedback
- Manage workload distribution and resource allocation
- Foster a culture of continuous improvement and customer service excellence
- Provide training on P2P systems, policies, and procedures
Reporting & Analytics - Prepare and analyze P2P metrics including cycle times, processing costs, and accuracy rates
- Generate reports on spending patterns, vendor performance, and payment analytics
- Support month-end, quarter-end, and year-end close processes
- Provide accrual reporting and analysis for outstanding liabilities
- Monitor aging reports and resolve outstanding items
- Support budgeting and forecasting activities with spend data and analysis
Stakeholder Management - Partner with procurement, finance, operations, and business units
- Serve as primary point of contact for P2P-related inquiries
QualificationsEducation & Certification - Bachelor's degree in Accounting, Finance, Business Administration, or related field
- Professional certifications preferred (e.g., Certified Accounts Payable Professional (CAPP)
Experience - 15+ years of progressive experience in procure-to-pay, accounts payable, or procurement operations
- Minimum 10 years in a management or supervisory role
- Experience managing end-to-end P2P processes in a large multi-national organization
- Background in process improvement and automation initiatives
- Experience with ERP system implementations or upgrades
- Public company or highly regulated industry experience preferred
Technical Skills - Expert knowledge of P2P processes, best practices, and controls
- Proficiency with ERP systems (SAP, Oracle, Workday, NetSuite, etc.)
- Advanced Excel skills including pivot tables, VLOOKUP, and data analysis
- Understanding of accounting principles and general ledger integration
- Knowledge of e-procurement and e-invoicing technologies, including global compliance requirements for indirect tax
Core Competencies - Strong understanding of procurement and accounts payable principles
- Excellent analytical and problem-solving abilities
- High attention to detail and accuracy
- Strong project management and organizational skills
- Excellent communication and stakeholder management abilities
- Ability to influence and negotiate effectively
- Change management and process improvement mindset
- Leadership and team development capabilities
- Customer service orientation
- Ability to work under pressure and meet tight deadlines
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer with a philanthropic organization
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
- Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
The salary range for this role is $90k- $130k based on experience plus up to 10% annual bonus based on performance
This posting will automatically expire on 07/31/2026
