Global Performance & Talent Operations Specialist

Starr Insurance Companies$76K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Human Resources, Business, Data Analytics, or related field.
  • 3+ years’ experience in HR Operations, HR Analytics, Talent Management, or Performance Management in a global matrixed organization.
  • Hands-on Workday configuration experience, particularly in Performance & Talent modules.
  • Experience designing and delivering reports and dashboards in Workday or similar HRIS.
  • Strong analytical skills to convert data into actionable insights.
  • Solid project management and stakeholder engagement skills.
  • Excellent communication and presentation skills with a customer-centric approach.

Responsibilities

  • Configure, administer, and optimize global performance processes in Workday.
  • Partner with HRBPs and business leaders to manage performance activities according to the global calendar.
  • Troubleshoot and resolve performance module issues in Workday.
  • Provide training and support for HR teams on processes and system enhancements.
  • Identify opportunities for process improvement and automation in talent activities.
  • Create and maintain HR and manager dashboards to support decision-making.
  • Compile and visualize key talent metrics for executive presentations.

Benefits

  • Collaborative and inclusive work culture.
  • Continuous professional development opportunities.
  • Access to advanced HR technology and tools.
  • Flexible working arrangements to support work-life balance.
  • Opportunities to lead global projects and initiatives.
Full Job Description
We are seeking a results-oriented, analytically-minded Performance & Talent Operations Manager/Specialist to join our HR team. This key role will be responsible for overseeing and enhancing our global talent management processes within Workday, ensuring the seamless execution of performance cycles—including goal setting, year-end reviews, and talent assessments—on a global scale. Additionally, you will develop functional reports and dashboards, providing leaders and HR with actionable insights into our talent landscape. You will play a pivotal role in designing, implementing, and managing best practices and standards for performance and talent operations while ensuring continuous improvement and global alignment. Key Responsibilities: Performance Management Operations • Configure, administer, and optimize global performance processes within Workday, including goal-setting, continuous feedback, mid-year and year-end reviews, and calibration sessions, tailored to the needs of a global organization. • Partner with domestic and international HRBPs, L&D, and business leaders to ensure end-to-end performance management activities are effectively deployed and managed according to the global calendar. • Troubleshoot and resolve technical and operational issues related to performance modules in Workday. • Provide training and support to HR teams and end-users on processes, process changes, system enhancements, and best practices. • Identify and execute opportunities for process improvement, automation, or simplification of talent and performance activities. • Stay up-to-date with external benchmarks and Workday enhancements to incorporate industry best practices in talent management. Talent Data & Analytics • Create, refine, and maintain HR and manager dashboards and talent reports in Workday to support HR, business leaders, and executives in critical decision-making. • Compile and visualize key talent metrics (e.g., talent assessments, high-potential pools, succession, mobility, diversity) to articulate the organization's talent health and bench strength. • Transform complex data into meaningful insights and recommendations for presentation in executive forums and talent reviews. Project Management & Change Leadership • Support and, at times, lead global talent and performance projects, ensuring timely delivery, stakeholder alignment, and comprehensive communications. • Collaborate to embed performance and talent insights into learning, succession, and development initiatives. (Preferred) Qualifications & Skills: • Bachelor’s degree in Human Resources, Business, Data Analytics, or related field. • 3+ years’ experience in HR Operations, HR Analytics, Talent Management, Performance Management, or related fields, ideally within a global matrixed organization. • Hands-on Workday configuration experience (Performance & Talent modules highly desirable). • Demonstrated ability to design and deliver reports, dashboards, and functional analytics in Workday or equivalent HRIS. • Strong analytical capability with the ability to translate data into actionable insights and recommendations. • Solid project management and stakeholder engagement skills. • Excellent communication and presentation skills, with a customer-centric approach. • Proactive mindset, continuous improvement orientation, and a passion for enabling people, leaders, and business growth through talent data. For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $76,000-$120,000

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

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The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

Do Innovative Work

Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

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Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

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Discover how Starr Insurance Companies is leading the way in predictive analytics to revolutionize risk assessment and management solutions.

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With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

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