How This Role Makes a DifferenceThe
Global Payroll Manager will oversee payroll operations across the Care Access business, with direct responsibility for U.S. and Canada payroll and oversight of international payroll delivered through a global vendor including support for additional countries as they are brought under the Care Access entity. This role is responsible for ensuring accurate, timely, and compliant payroll processing in a complex, multi-entity environment, while driving vendor performance, process consistency, and continuous improvement. The position partners closely with People, Finance, and external providers to deliver a seamless and scalable payroll experience for employees. This role will play a key part in evolving and strengthening payroll operations as the organization continues to scale.
How You'll Make An Impact- Payroll Operations & Processing
- Own end-to-end payroll processing for designated entities within Care Access, including both semi-monthly and bi-weekly payroll cycles.
- Ensure accurate and timely processing of salaries, wages, bonuses, commissions, and benefits, including appropriate application of deductions and tax withholdings.
- Validate, reconcile, and audit payroll data, proactively identifying and resolving discrepancies.
- Lead year-end payroll activities, including quarterly and annual tax reconciliations, W-2 preparation, and related filings.
- Partner with People and Finance teams to ensure alignment across payroll inputs, reporting, and downstream impacts.Compliance & Tax Administration
- Compliance & Tax Administration
- Ensure compliance with all federal, state, local, and applicable international payroll regulations.
- Manage payroll tax setup and registrations across jurisdictions, including support for new state or country expansions.
- Monitor regulatory changes and assess impact to payroll processes, ensuring timely implementation.
- Partner with external agencies and internal stakeholders to resolve payroll tax and compliance issues.
- Employee & Stakeholder Support
- Serve as a trusted point of contact for payroll-related inquiries, including compensation, taxes, and time tracking.
- Resolve complex or escalated payroll issues with a high degree of accuracy, judgment, and discretion.
- Partner with People and Finance teams to proactively address payroll-related issues and improve the employee experience.
- Systems, Reporting & Vendor Management
- Oversee relationships with payroll providers, including accountability for service delivery, accuracy, and compliance across domestic and international payrolls.
- Act as the primary point of contact for global payroll vendors, ensuring effective coordination, issue resolution, and continuous improvement.
- Partner with HRIS and Finance teams to maintain data integrity across systems and ensure seamless integration of payroll inputs and outputs.
- Prepare, analyze, and deliver payroll reporting to support business and financial decision-making.
- Support system enhancements, implementations, and process automation initiatives to improve scalability and efficiency.
- Continuous Improvement & Projects
- Identify and drive process improvements to enhance accuracy, efficiency, and scalability of payroll operations.
- Support and lead payroll-related initiatives, including process standardization, policy updates, and regulatory changes.
- Contribute to broader People and Finance initiatives where payroll plays a critical role.
The Expertise Required- Deep knowledge of U.S. payroll regulations, tax laws, and compliance requirements; familiarity with international payroll and vendor-supported models.
- Strong analytical and problem-solving skills, with high attention to detail and accuracy.
- Ability to manage multiple payroll cycles and deadlines in a complex, multi-entity environment.
- Experience with payroll systems and HRIS platforms (e.g., Workday), including reporting, data validation, and integrations.
- Strong communication and stakeholder management skills, with the ability to partner effectively with People, Finance, and external vendors.
- Advanced Excel skills and experience working with large datasets and reconciliations.
- Ability to handle sensitive and confidential information with discretion.
Certifications/Licenses, Education, and Experience- Minimum Education:
- Certified Payroll Professional (CPP) or similar certification preferred.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
- Minimum Experience:
- 7+ years of progressive payroll experience, including ownership of end-to-end payroll processing.
- Experience supporting multi-entity and/or multi-state payroll environments; experience with Canada payroll strongly preferred.
- Experience working with or overseeing global payroll vendors or international payroll operations preferred.
- Experience operating in a high-growth or evolving environment, including exposure to process improvements, system changes, or organizational scaling efforts.
How We Work Together- Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
- Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
- Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
#LI-Remote
