ServiceNow

Global Partner Leader, Deloitte

ServiceNow • $197K — $325K *
Santa Clara, CA 95051In-Person
Business Services
11 - 15 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 15+ years experience with Global System Integration/Outsourcing or Audit & Advisory firms, preferably in SaaS or technology sectors.
  • Proven record of quota attainment and over-achievement.
  • Strong strategic thinking with analytical and financial planning skills.
  • Knowledge of System Integrators, Resellers, and Independent Software Vendors is essential.
  • Experience leveraging AI and automation to enhance workflows and decision-making.
  • Proven ability to engage directly in high-stakes sales cycles.
  • Background in managing multi-million-dollar cloud/SaaS deals.

Responsibilities

  • Create joint business plans, including launch planning and co-marketing initiatives.
  • Drive strategic planning and execution as a global leader for partnerships.
  • Act as the key advocate for the partnership across various functions and levels.
  • Build global business development plans focusing on digital transformation.
  • Enable joint engagement for NOW-Deloitte offerings and drive operational rigor.
  • Lead revenue growth efforts through partner management and governance.
  • Facilitate collaboration between sales teams to drive new business opportunities.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations program.
  • Flexible time away plan.
  • Family leave programs.
Full Job Description
Job Description

About the Role

This senior leadership position is a high-profile, growth opportunity for a highly driven individual with strong sales, communication, and organizational skills. You'll be central to shaping the Deloitte partnership and growing your career within a rapidly expanding company.

The GPL will lead executive alignment, global business plans, and sales to drive and generate new business via the "sell-to," "sell with," and "sell through" motions. This involves industry alignment, offerings and solutions strategy,and field-based sales activities with Deloitte and the ServiceNow ecosystem. You'll ensure successful execution of operational and revenue targets. This role requires leading a world-class team of global-regional members and direct engagement with the partner's sales and alliance leadership to achieve ambitious revenue growth and deliver superior customer experiences.

Primary Responsibilities
  • Joint Business Planning: Create joint business plans, including launch planning, enablement, and co-marketing plans.
  • Global Strategy & Leadership: Be an effective global leader representing ServiceNow, driving strategic planning, and leading all aspects of global partnership strategy, rigor, and execution.
  • Key Advocate: Act as the key advocate to promote the partnership internally to functions such as Field Sales, Products, Customer Success, Marketing, and C-level leaders.
  • Joint Business Development: Build a global, strategic, multi-year joint business plan with partners, focusing on Go-to-market & Co-Delivery with joint resources and hyperscalers to accelerate NOW-Partner clients' Digital Transformation journey.
  • Engagement & Enablement: Enable and establish World Class joint engagement for joint NOW-Deloitte offerings with other key markets. Drive partnership operational rigor and business review governance with ServiceNow and Deloitte leaders, business stakeholders, and influencers.
  • Revenue Growth: Responsible for joint selling, partner management, and regional governance to enable and accelerate growth against prioritized GPC NNACV (New/Net Annual Contract Value) via 'Sourced' & 'Influenced' revenue targets. Lead the cross-functional alignment with field sales, solution sales specialists, pre-sales, and customer outcome services teams to drive accelerated pipeline expansion and growth on NOW's platform.
  • Deal Strategy: Lead effective "deal level" collaboration between ServiceNow sales teams and Deloitte teams at new and existing customers to drive new logos and NNACV 'Sourced-Influence' revenue.
  • Solutions & IP: Work strategically to identify new industry-specific 'use cases and solutions'.
  • Governance & Oversight: Develop world-class business governance & executive sponsorship with targeted partners to include committed targets & shared metrics.
  • Executive Alignment: Develop aligned approaches and resolutions at Executive levels.


Qualifications
  • Experience (Highly Preferred): Established operational relationships across lines of business. At least 15 years of prior experience working with large Global System Integration/Outsourcing firms and/or Audit & Advisory firms representing a SaaS or technology company preferred.
  • Track Record: Proven record of consistent quota attainment & over-achievement.
  • Strategic Acumen: Strong strategic thinking, including analytical and financial planning skills, to meet and exceed quotas and goals.
  • Knowledge: Knowledge of System Integrators, Resellers & Independent Software Vendors is a must.
  • AI Knowledge: Candidate who leverages AI, automation, and data to improve workflows, decision-making, and product outcomes. The ideal candidate proactively integrates modern AI tools into their daily work, experiments with emerging technologies, and continuously identifies opportunities to replace manual processes with scalable AI-driven solutions.
  • Engagement: Ability to engage directly in the sales cycle on joint "must win" pursuits/opportunities, facilitating joint engagement as and when necessary.
  • Business Impact: A strong background in sales or alliance partnerships gained within the Cloud/SaaS space, managing multi-million-dollar deals.

For positions in this location, we offer a base pay of $197,220 - $325,440, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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