Job DescriptionJob SummaryThe
Global Offering & Product Management Leader is responsible for driving the global offer strategy, go-to-market execution, and customer engagement for Chilled Water solutions, including Chillers, CRAH, and Thermal Walls. This role leads a global, highly customer-facing team, working closely with Sales, Strategic Accounts, Consultants, and internal stakeholders to shape competitive offers, support complex customer projects, and accelerate business growth across regions. The position requires strong commercial acumen, technical understanding, and the ability to operate at the interface between customers, sales, engineering, and operations.
Responsibilities:Customer & Market Leadership- Act as a senior, customer facing leader for global and regional customers, strategic accounts, and key influencers.
- Support Strategic Accounts and act as a Chillers PoC for Internet Scale (IS) and major customers.
- Influence consultants, specifiers, and decision makers to drive adoption of Chilled Water solutions.
- Lead customer engagement for ETO / customer specific projects, ensuring alignment between customer needs and offer capabilities.
Offering & Product Management- Own new offer quotations (post Gate 3), ensuring speed, accuracy, and commercial competitiveness.
- Continuously assess market, customer, and product dynamics with a forward looking 12 month horizon.
- Define and execute GTM strategies for new offers, new businesses, and targeted geographic zones.
- Support tendering processes, CDE participation, and complex project bidding activities.
Commercial Execution & Planning- Manage and review backlog, forecast, funnel, and SIOP inputs, ensuring strong connection between demand, supply, and execution.
- Perform PO compliance checks prior to execution and manage customer change orders throughout the project lifecycle.
- Work closely with Sales to ensure alignment on pricing strategy, deal qualification, and customer commitments.
Cross Functional Leadership- Lead a global team with strong customer exposure, fostering collaboration across regions.
- Partner closely with Sales, Engineering, Operations, Finance, and Supply Chain to ensure end to end execution success.
- Drive continuous improvement in speed, robustness, and consistency of the global offer process.
Requirements:- Proven experience in global product and/or offer management, preferably within HVAC, Thermal, or Data Center infrastructure markets.
- Strong knowledge of Chilled Water technologies (Chillers, CRAH, heat rejection systems, Thermal Walls).
- Demonstrated success in customer facing roles, strategic account support, and complex commercial negotiations.
- Experience with ETO environments, tendering processes, and large scale project execution.
- Strong leadership skills with experience managing global, cross regional teams.
- Willingness and ability to travel frequently (40-50%). Travel will be arranged with advanced notice
- Preferred qualification: prior experience working for a U.S.-based manufacturer of data center chillers or chilled water solutions for hyperscale and colocation applications.
PHYSICAL & ENVIRONMENTAL DEMANDS- Please list all physical and environmental demands that may performed on a regular basis.
TIME TRAVEL REQUIRED- 40-50% of travel. Travel will be arranged with advanced notice
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
OUR BEHAVIORS• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
