Global Learning Technology Specialist-Remote Indiana(Preferred Candidate would be within 1 hour of the Carmel, Indiana Office for in person work every few weeks.)Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
Job Summary:Step into a pivotal role as our Global Learning Technology Specialist, where you will be part of a team supporting the technology behind the Global Allegion Learning Management System. You will collaborate cross-functionally with HR, Talent, and business leaders to translate complex business needs into innovative, tech-enabled learning solutions. By consulting on learning needs, evaluating technical capabilities, and building dynamic learning experiences, you will directly impact the development and growth of our 13,000+ global employees.
What You Will Do:Content Creation and Tools- Support SME led content development by overseeing the use of rapid authoring tools and tips for engaging learners
- Advise stakeholders on technical solutions for learning including best practices for e-learning
- Support learning evaluation including survey, evaluation, and assessment options in the LMS
- Support learning requests requiring customized learning/external support incorporating appropriate technology solutions including SharePoint, Learning Hubs, and extended enterprise domains
Learning Management System and Business Support- Support the intake process, conduct tech learning needs analysis
- Recommend learning solutions based on learning needs analysis, including project plans
- Develop e-learning content and/or support revisions to subject matter expert (SME) authored content
- Provide support for user generated content in the LMS by identifying and training SMEs as Channel owners/superusers
- Assist with setting up system notifications and enrollments to ensure onboarding, language needs, and regulatory standards are met, globally
- Support ServiceNow ticket resolution, meet team service level agreements (SLA) related to LMS issues
- Oversee and support the channel, page, and catalog structure in the LMS, making recommendations for standards and user support
Data and Analytics- Provide timely data for reporting and audit requirements
- Support report requests for stakeholders and admin network, identifying efficiency opportunities to scale the work
- Support the Global Learning power user and admin network with system features and reporting needs
What You Need to Succeed:- Bachelor's degree; min 3 years' experience working in Learning and Development/Training
- Experience with course design and development
- Technical skills including troubleshooting and ability to gain new technical skills quickly
- Ability to collaborate with others at all levels of the organization as well as vendors
- Proven ability to manage projects including planning work, managing details, keeping multiple tasks/projects on track, delivering results, and proactively communicating updates to stakeholders
- Customer service skills, responsive attitude; strong oral and written communication skills
- Proficiency with Microsoft Office, including demonstrated proficiency with Excel
Preferred Qualifications:- Experience working with content development tools such as Articulate
- Coursework /certifications relating to LMS/Instructional Design preferred
- Experience working with a global organization with multiple languages
Why Work for Us? Allegion is a Great Place to Grow your Career if: - You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".
- You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
- You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
- You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You'll Get from Us: - Health, dental and vision insurance coverage, helping you "be safe, be healthy"
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance - Term life coverage with the option to purchase supplemental coverage
- Voluntary Wellness Program - Simply complete wellness activities and earn monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can "serve others, not yourself"
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
Apply Today! Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
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