Global Learning & Development Program Manager

PAR Technology

$90K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Learning & Development or similar fields
  • Proven track record in building leadership and manager development programs
  • Skilled in designing online learning and microlearning content
  • Strong program management skills with the ability to manage multiple initiatives
  • Experienced in facilitating leadership sessions and workshops
  • Ability to translate business needs into practical development solutions
  • Familiarity with learning platforms and tools like LMS/LXP
  • Comfortable using data to assess program impact and quality

Responsibilities

  • Support the execution of leadership development programs
  • Deliver engaging manager development experiences
  • Create and implement effective onboarding programs
  • Introduce practical AI applications within learning experiences
  • Identify capability gaps through data collection
  • Design and deliver comprehensive learning experiences
  • Facilitate workshops and cohort-based learning sessions
  • Coordinate with external providers to enhance program delivery
  • Promote program adoption with effective communication
  • Track participation and feedback to inform continuous improvement

Benefits

  • Remote work flexibility from various locations
  • Opportunity to collaborate with global leaders
  • Access to innovative learning technologies
  • Focus on practical applications like AI in learning
  • Involvement in impactful leadership initiatives
  • Support for ongoing professional development
Full Job Description
Position Description:

We're building a modern, global learning and leadership development experience at PAR-and this role will help make it real. The Global Learning & Development Manager will collaborate with leaders to understand capability needs, from new manager readiness to senior leadership effectiveness, and turn those insights into practical, relevant learning experiences that drive performance. This is a hands-on role focused on executing and facilitating learning programs-designing programs, facilitating sessions, driving adoption, and measuring results. You'll also help manage partnerships with external learning providers and ensure we're getting real value and impact from those investments.

Position Location:

Remote - Chicago, IL; Minneapolis, MN; New Hartford, NY; Austin, TX

Reports To:

Head of Global Talent Strategy

What We're Looking For:
• 5+ years of experience in Learning & Development, Talent Development, or Leadership Development
• Proven experience building and delivering leadership and/or manager development programs
• Experience designing and developing online learning, microlearning and other self-paced content
• Strong program management skills with the ability to manage multiple initiatives at once
• Experience facilitating leadership sessions, workshops, and cohort-based programs
• Ability to partner with leaders at different levels and translate business needs into development solutions
• Strong communication skills-able to create messaging that drives engagement and behavior change
• Experience working with learning platforms, content providers, or LMS/LXP tools
• Comfortable using data and feedback to assess impact and continuously improve programs
• Experience working in a global environment across regions preferred

Unleash your potential: What you will be doing and owning:
• Support the delivery of leadership development programs aligned to leadership expectations.
• Deliver manager development experiences that support performance and engagement.
• Create, implement and/or support onboarding programs to help new employees ramp up effectively.
• Support learning experiences that introduce practical AI applications.
• Collect input and data to help identify capability gaps.
• Design and deliver learning experiences across leadership, business, technical, and professional skill areas
• Facilitate learning sessions, workshops, and cohort experiences.
• Coordinate with external content providers to support program delivery.
• Support program adoption through clear communication.
• Track participation and feedback to inform program improvements.
• Partner with HR and business leaders to align learning programs to priorities.

Interview Process:

Interview #1: Phone or Video Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Key Stakeholder (via MS Teams)

Interview #4: Video interview with the Key Stakeholder (via MS Teams)

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