Role OverviewAs Global Head of People at RZR, you will own People Operations across the US and EMEA, partner directly with the CEO and COO on global People strategy, and consolidate the global People function under a single owner. You become the senior People leader for HQ and the executive team - and the connective tissue across regions.
Scope includes recruiting, retention, performance management, onboarding, employee experience, training, compliance, and HR business partnership for the US, EMEA, and Armenia teams. The role partners closely with the India People lead and China HRBP to keep standards consistent across geographies.
This is a high-ownership leadership role with real authority from day one. You will not be inheriting a polished machine - you will be consolidating a fragmented function, setting the operating model, and building a People engine that can support RZR's next phase of growth.
The right person for this role brings executive presence and process discipline in equal measure - someone who can earn the trust of the CEO and COO, hold the line on standards with senior leaders, and drive measurable improvement in hiring quality, performance consistency, and organizational health.
Key ResponsibilitiesLeadership and Strategy- Lead all People Operations for US and EMEA and contribute to global People strategy across all RZR offices
- Consolidate the global People function - define the operating model and reporting structure with India, China HRBP, and other regional leads
- Partner with the CEO and COO to build a scalable, high-performance People function
- Serve as the senior People voice on the US executive team and coach managers and leaders across the company
Performance Management and Talent Development- Lead implementation of performance management cycles and ensure global consistency in expectations, leveling, calibration, and feedback standards
- Continue the leveling framework work (L1 through L13) and functional job competencies already in flight - carry forward, do not restart
- Drive manager enablement, leadership development, and structured feedback processes across US and EMEA
- Build frameworks for career growth and internal mobility, aligned with US and global workforce needs and the RZR 2030 plan
Retention, Engagement, and Employee Relations- Develop US and EMEA retention strategies while influencing global retention initiatives
- Drive employee engagement programs that reinforce RZR's culture of ownership, speed, and excellence
- Serve as a trusted advisor to managers and leaders on communication, conflict resolution, and organizational health
- Manage sensitive ER matters with judgment, fairness, and strong documentation
Onboarding, Culture, and Employee Experience- Own the US and EMEA onboarding experience and ensure consistency with global onboarding standards
- Continue the RZR Academy revamp already in flight
- Strengthen cultural alignment across US and EMEA teams while supporting global culture-building efforts
- Improve new hire integration, communication rhythms, and cross-team collaboration
Compliance, HR Operations, and Process Excellence- Ensure compliance with US federal and state employment law, EU and UK regulations including GDPR, and works council requirements where applicable
- Maintain high documentation standards for all hiring, performance, and ER processes
- Enforce adherence to global HC processes as part of operational excellence, including regular reviews of hiring plans, documentation quality, and approval workflows
- Measure and report People metrics such as hiring velocity, quality of hire, performance distribution, and attrition - and drive continuous improvement
Team Leadership- Manage the US People team directly, including the existing US HRBP, People Ops lead, and HR team
- Build, mentor, and scale the global People team to support rapid headcount growth
- Build cross-office collaboration with India, China, and future regional People leaders to ensure alignment and shared best practices
Required Skills and ExperienceMust-Have- 10+ years of HR and People Ops experience, with 5+ years in senior People leadership at global or multi-region scale
- Strong structured hiring expertise - loops, scorecards, leveling - with a track record of running a global HC process
- Strong process discipline and comfort enforcing standards with senior leaders
- Deep knowledge of US federal and state employment law; working knowledge of EU and UK employment, GDPR, and works councils
- Experience with performance systems, manager development, and org design at high-growth scale
- Exceptional communication, judgment, and stakeholder management; executive presence
- High ownership, pace, and execution rigor - comfort making hard talent calls and upgrading leadership when scale demands it
Nice-to-Have- Experience supporting technical teams (ML, Engineering, Data Science) at scale
- Familiarity with AI-native, ad tech, or data-intensive environments
- Experience operating in a company undergoing rapid international expansion or M&A activity
