S&P Global, Inc

Global Head of Order to Cash

S&P Global, Inc • $150K — $180K *
Centreville, VA 20120In-Person
Finance & Insurance
11 - 15 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Business, or related field; advanced degree preferred.
  • 12+ years of progressive experience in Order to Cash, shared services, finance operations, or related functions, with significant global leadership experience.
  • Proven track record of leading large-scale OTC transformation or centralization efforts in a multi-entity environment.
  • Experience with spin-offs or large-scale business transformations preferred.
  • Deep knowledge of end-to-end OTC processes and associated controls and systems.
  • Strong understanding of governance and compliance in a public-company environment.
  • Excellent executive presence and communication skills with the ability to influence across all levels.

Responsibilities

  • Lead the global Order to Cash function, ensuring operational performance and service quality across all business units and regions.
  • Oversee the entire OTC lifecycle, including master data governance, billing, collections, and reporting.
  • Establish governance and service delivery expectations for global and regional teams.
  • Act as a change agent, establishing a mature OTC function in a spun-off company.
  • Drive the centralization of OTC operations for efficiency and scalability across five entities.
  • Standardize policies and procedures while balancing local requirements.
  • Ensure timely billing and effective cash management, while resolving disputes and process bottlenecks.

Benefits

  • Eligibility for an annual incentive plan.
  • Access to S&P Global benefits for employees.
Full Job Description
Global Head of Order to Cash

Grade: 14 (internal only)

Location: Centreville, Virginia

The Head of Order to Cash will lead the design, transformation, and execution of the end-to-end global Order to Cash function for our newly spun-off public entity. This leader will serve as a key change agent, responsible for centralizing OTC operations across five entities, harmonizing processes and controls, and helping establish a scalable global operating model supported by fit-for-purpose systems and tools.

This role will oversee OTC operations across all business units and geographies, driving standardization, service delivery excellence, strong controllership, and cross-functional alignment with Commercial, Finance, Accounting, Tax, IT, Legal, and Customer Operations. The ideal candidate brings deep OTC functional and industry expertise, strong people leadership, and a proven ability to lead complex transformation in a dynamic, high-growth environment.

Key Responsibilities
Global OTC Leadership
  • Lead the global Order to Cash function across all business units, legal entities, and regions, with accountability for operational performance, service quality, compliance, and continuous improvement.
  • Oversee the full OTC lifecycle, including customer master data governance, billing, invoicing, collections, cash application, deductions/disputes, credit management, and related reporting and controls.
  • Establish clear governance, roles, responsibilities, and service delivery expectations across global and regional teams.


Transformation and Centralization
  • Act as a strategic change agent in standing up and maturing the OTC function for the spun-off company.
  • Lead the centralization of OTC operations across five entities and disparate tools/processes into a more unified, efficient, and scalable operating model.
  • Drive standardization of policies, procedures, KPIs, workflows, and controls while balancing necessary local requirements.
  • Partner closely with IT to support systems strategy, process redesign, and implementation of enabling technologies.
  • Partner with Accounting and Revenue teams to support proper transaction flow, issue resolution, and clean period-end closes.


Operational Excellence
  • Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined management of disputes and unapplied cash.
  • Develop and track key performance indicators, service level expectations, and management reporting to improve transparency and decision-making.
  • Identify and resolve process bottlenecks, control gaps, and customer-impacting issues.
  • Support contract-to-cash connectivity, ensuring upstream commercial practices and downstream finance operations are coordinated and scalable
  • Partner with Controllership, Internal Audit, SOX, and Compliance teams to ensure processes are well controlled, documented, and audit-ready.
  • Ensure adherence to revenue-related operational controls, segregation of duties, approval frameworks, and applicable regulatory and local statutory requirements.


Team Leadership
  • Evaluate organizational design and talent needs to support future-state operations, including center-led, shared services, and regional support models where appropriate.
  • Drive engagement, capability building, succession planning, and strong team culture through change.


Qualifications
  • Bachelor's degree in Finance, Accounting, Business, or related field required; advanced degree preferred.
  • 12+ years of progressive experience in Order to Cash, shared services, finance operations, or related functions, including significant global leadership experience.
  • Demonstrated success leading large-scale OTC transformation, centralization, or operating model redesign in a complex, multi-entity environment.
  • Experience supporting a carve-out, spin-off, IPO-readiness effort, or large-scale business transformation strongly preferred.
  • Deep understanding of end-to-end OTC processes, controls, systems dependencies, and service delivery models.
  • Strong knowledge of governance, risk, compliance, and internal control expectations within a public-company or public-company-ready environment.
  • Experience leading global teams and operating effectively across multiple geographies and stakeholder groups.
  • Strong executive presence, communication skills, and ability to influence across functions and levels.
  • Proven ability to balance strategic transformation leadership with operational execution.


Preferred Experience
  • Experience centralizing OTC activities across multiple legal entities, ERPs, or billing platforms.
  • Exposure to ERP and finance systems implementations or rationalization efforts.
  • Experience in high-growth, matrixed, or newly independent organizations.
  • Familiarity with subscription, data, technology, or services-based business models is a plus.


Compensation/Benefits Information (US Applicants Only): Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits that we provide to our employees, please click here.

About S&P Global, Inc

S&P Global Market Intelligence is an exclusive analysis and in-depth data in real time for the banking.

S&P Global, Inc Careers

Join the dynamic team at S&P Global, Inc, a leader in providing transparent and innovative financial intelligence and analytics. As a global powerhouse, we are at the forefront of shaping the financial industry, making this an ideal time to advance your career with us. Work You’ll Do At S&P Global, Inc, you will be part of a culture that thrives on diversity, leadership, and professional excellence. Our team is committed to fostering an environment where innovation and growth are not just encouraged but are part of everyday activities. Transform your career with opportunities that place you at the intersection of data, technology, and market insights. Our professionals lead the industry in delivering cutting-edge solutions that address the challenges of today’s global markets. Join our team and collaborate with some of the brightest minds in the industry. With over 20,000 dedicated professionals worldwide, S&P Global, Inc offers a unique platform for professional growth and networking. S&P Global, Inc Jobs and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and lead change. Explore job opportunities in various fields, from financial services to data analysis, and contribute to our mission of providing essential intelligence. Do Innovative Work Be part of a company that values the skills and knowledge of its employees. At S&P Global, Inc, innovation is at the core of what we do. We offer a range of positions that allow you to apply your expertise and push the boundaries of what is possible in the financial sector. Internship Programs Kickstart your career with an internship at S&P Global, Inc. Our internships provide invaluable workplace experience and a chance to develop key skills that will aid you in your professional journey. Interns at S&P Global, Inc are crucial team members, working on projects that directly impact our business and clients. Benefits and Growth S&P Global, Inc is dedicated to the growth and development of its employees. We offer comprehensive benefits designed to enhance your life and well-being. From advanced career development programs to leadership training, we provide the tools necessary for you to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Whether you are starting your career or looking to take it to the next level, S&P Global, Inc offers a range of job opportunities and career paths. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at S&P Global, Inc. S&P Global, Inc is not just a company—it’s a place where you can make a difference. Join us and help shape the future of the financial world.
Learn more about S&P Global, Inc
Size
22,850 employees
Market Cap
$107.6 billion
Industry
Finance & Insurance
Net Income
$2.3 billion
Founded
1888
5 Year Trend
+7.9%
Revenue
$7.4 billion
NASDAQ
SPGI
* Ladders Estimates

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