Position Overview

The Global Head of Corporate Dining & Hospitality defines and delivers a best-in-class hospitality experience across the firm's global offices. Operating in a high-performance, client-focused environment, this leader ensures that employees and external stakeholders receive exceptional service, discretion, and consistency aligned with top-tier luxury hospitality standards.

In an alternative asset management environment where time, discretion, and performance are paramount, hospitality is more than a benefit-it is infrastructure and core to our firm culture. A best-in-class dining program reduces friction in the workday, enhances collaboration, and reinforces the firm's commitment to excellence. This role ensures that every interaction, whether a quick team meal or a critical investor meeting, reflects the firm's standards and values.

This role oversees a fully subsidized, market-leading employee dining program that serves as a strategic differentiator in talent attraction, retention, and daily productivity. The position also has global responsibility for client-facing hospitality, reception, conference services, and wellness across the firm's primary offices in New York, Greenwich, El Segundo, London, and Mumbai. The ideal candidate is a visionary, operationally strong leader with experience managing complex organizations, executing high-impact events, and leading high-performing teams. The role requires upholding the firm's exacting standards while driving efficiency, consistency, and innovation. With executive oversight of dining, hospitality services, reception, the client conference center, and fitness & wellness, this leader ensures that every experience reflects the excellence, precision, and professionalism of the Apollo brand.

Primary responsibilities:

Strategic Leadership

• Lead an established global hospitality program aligned with the firm's brand: understated, high-touch, and execution-focused
• Guest Experience: Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
• Position dining and hospitality as a core employee benefit and productivity driver
• Establish further global standards with flexibility for regional nuance
• Serve as a trusted partner to senior leadership on workplace experience and client engagement
• Partner with the firm's Regional Heads of Workplace Operations and the Global Head of Design & Construction to bring new locations online
• Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals

Employee Dining Program (Flagship Responsibility)

• Design and oversee a best-in-class, fully employer-funded dining program across all offices
• Own operational performance across all regions, ensuring cohesion and consistency
• Ensure seamless, high-quality daily service with no-friction access for employees (speed, consistency, availability)
• Curate elevated, rotating menus that balance: premium quality and variety, health and wellness, and efficiency for fast-paced schedules
• Benchmark against top peer firms, private clubs, and luxury hospitality operators
• Continuously refine the program using feedback, utilization data, and evolving workforce expectations

Client & Executive Hospitality

• Deliver discreet, high-touch hospitality for investor meetings, board engagements, and senior leadership interactions
• Coordinate executive visits, high-profile client meetings, and international delegations with exceptional attention to detail.
• Oversee client-facing venues and VIP service standards (white-glove where appropriate, invisible where expected)
• Ensure absolute confidentiality and precision execution for key meetings and events
• Partner strategically with Workplace Operations, Security, Investor Relations, Human Capital, Executive Assistants, and senior stakeholders to ensure seamless, integrated guest experiences.

Global Operations & Vendor Management

• Select and manage best-in-class hospitality vendors, chefs, and operators in each market
• Negotiate and manage significant global budgets while maintaining uncompromising quality
• Implement consistent service standards, reporting, and performance management

Design & Workplace Integration

• Partner with Real Estate and Workplace teams to design **institutional-quality dining spaces** that reflect the firm's brand
• Ensure layouts support both efficiency (high throughput) and discretion (private dining, executive areas)
• Influence kitchen capabilities to support premium, flexible service models

Standards, Risk & Compliance

• Maintain rigorous global standards for food safety, hygiene, and regulatory compliance
• Establish protocols for crisis management, supply chain disruptions, and business continuity
• Ensure operational resilience across all locations

Qualifications & Experience

Experience

• 15+ years in senior hospitality leadership within private equity / financial services environments, luxury hotels, private clubs, and/or high-end corporate dining programs
• Proven history of scaling operations and operational transformation
• Proven experience running multi-location, premium, employer-subsidized dining programs
• Experience operating in high-discretion, high-expectation environments

Capabilities

• Exceptional interpersonal, verbal, and written communication skills
• Passion for working with people, creating amazing experiences, and leading with a hospitality mindset
• Ability to lead through ambiguity, build structure, and adapt in evolving environments
• Ability to balance white-glove service with operational efficiency at scale
• Strong financial and commercial acumen; understands cost discipline without compromising experience
• Deep vendor network and ability to source elite culinary and service talent globally
• Executive presence; comfortable interfacing with C-Suite, partners, investors, and other senior leadership
• Takes initiative and leads proactively, with a constant focus on continuous improvement
• Strong organizational and project management skills
• Thrives in a fast-paced, dynamic work environment
• Willingness to work outside normal business hours

Key Competencies

• Strong knowledge of facilities management and day-to-day workplace operations
• Discretion and judgment in sensitive, high-profile environments
• Detail orientation with uncompromising standards
• Speed, responsiveness, and problem-solving under pressure
• Global mindset with local cultural fluency
• Ability to translate hospitality into a strategic business advantage

Success Metrics

• Employee utilization and satisfaction with the dining program
• Seamlessness and quality of daily service (speed, availability, consistency)
• Senior leadership and client feedback on hospitality experience
• Vendor performance and operational reliability
• Effective cost management relative to program scale and quality

Pay Range
250,000 - 300,000