The Global Facilities Manager is responsible for the strategic leadership, operational management, and continuous improvement of Itron's non-manufacturing facilities portfolio worldwide while maintaining direct responsibility for the Liberty Lake campus. This position ensures safe, efficient, cost-effective, and employee-focused workplace environments through the management of facilities operations, building systems, space planning, vendor relationships, capital projects, and facility personnel across multiple regions.
The role provides leadership to a geographically dispersed facilities team and partners closely with business leaders, Finance, Procurement, IT, Security, Human Resources, and EHS to support company objectives and deliver a consistent workplace experience globally.
Duties & ResponsibilitiesGlobal Facilities Leadership- Develop and execute Itron's global non-manufacturing facilities strategy, ensuring workplace environments support business objectives, employee experience, and operational excellence.
- Provide leadership and coordination for office facilities across approximately 8 U.S. locations and 20 international sites.
- Establish and maintain global facility standards, operating procedures, service levels, and performance metrics.
- Drive a consistent, customer-centric workplace experience across all office locations.
- Lead strategic facility planning initiatives that support organizational growth, relocations, consolidations, hybrid work strategies, and workplace innovation.
- Build collaborative partnerships with Finance, Procurement, IT, Human Resources, Security, EHS, and business leaders to align facilities operations with company priorities.
- Manage relationships with regional facility service providers and external partners, ensuring accountability, service quality, and cost effectiveness.
- Identify and implement innovative continuous improvement initiatives that enhance operational efficiency, optimize facility utilization, and reduce costs.
Liberty Lake Campus Operations- Maintain overall accountability for daily facilities operations at the Liberty Lake campus.
- Ensure the reliable operation, maintenance, and performance of building systems, including HVAC, electrical, plumbing, life safety, security, and physical infrastructure.
- Oversee preventive maintenance programs, repairs, inspections, and facility compliance activities.
- Lead office space planning efforts, workplace improvements, moves, and renovation projects.
- Manage local vendor relationships, service agreements, and facility-related procurement activities.
Team Leadership- Lead, coach, and develop a geographically dispersed facilities team located across multiple regions, including Liberty Lake, San Jose, Raleigh, and other office locations.
- Establish clear goals, performance expectations, and professional development plans that promote accountability and growth.
- Foster an authentic, collaborative, and service-oriented culture focused on delivering exceptional workplace experiences.
- Support workforce planning, organizational effectiveness, and succession planning initiatives within the facilities team.
Financial Management- Develop, manage, and monitor global facilities operating and capital budgets.
- Evaluate expenditures and identify opportunities to improve efficiency while maintaining service quality.
- Review and approve facility-related purchases, contracts, and capital investments.
- Support long-range planning, forecasting, and strategic investment decisions related to the facilities portfolio.
Capital Projects & Workplace Development- Lead facility-related capital projects, including office renovations, expansions, relocations, infrastructure upgrades, and workplace modernization initiatives.
- Direct project planning, budgeting, contractor selection, implementation, and project closeout activities.
- Ensure projects are completed safely, efficiently, on schedule, and within approved budgets.
- Apply agile project management principles to respond effectively to changing business needs and workplace requirements.
Vendor & Contract Management- Negotiate and manage contracts with service providers, landlords, contractors, consultants, and strategic suppliers.
- Monitor vendor performance and ensure compliance with contractual obligations and company standards.
- Develop trusted supplier relationships that support operational excellence, innovation, and cost management objectives.
Compliance & Risk Management- Ensure facilities operations comply with applicable regulatory, environmental, health, safety, and building code requirements.
- Partner closely with EHS, Security, and Business Continuity teams to maintain workplace safety, emergency preparedness, and organizational resilience.
- Support business continuity planning and facility recovery strategies across global office locations.
- Lead facility-related risk assessments and implement appropriate mitigation plans.
Travel- Up to 10% travel may be required.
Required Skills & ExperienceEducation- Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field, or an equivalent combination of education and experience.
Experience- 7+ years of progressive facilities management experience.
- 3+ years of people leadership experience, including developing and leading high-performing teams.
- Experience managing multi-site facilities operations.
- Experience managing operating budgets, capital planning, and facility-related financial performance.
- Experience leading capital improvement projects and infrastructure initiatives.
- Experience managing external vendors, contractors, consultants, and service providers.
- Demonstrated ability to build collaborative cross-functional relationships and influence stakeholders at multiple organizational levels.
- Strong customer-focused mindset with a commitment to delivering exceptional workplace experiences.
- Proven ability to lead with accountability, authenticity, and operational excellence.
Preferred Skills & Experience- Experience leading geographically dispersed teams across multiple regions or countries.
- Global facilities management or corporate real estate portfolio management experience.
- Experience supporting corporate office environments within a technology-focused organization.
- Knowledge of workplace strategy, space planning, occupancy management, and hybrid work environments.
- Experience with lease administration and real estate management.
- Project Management Professional (PMP), Facilities Management Professional (FMP), Sustainability Facility Professional (SFP), Certified Facility Manager (CFM), or similar certification.
- Experience implementing innovative workplace solutions, sustainability initiatives, or digital facility management technologies.
- Familiarity with the operational requirements of organizations serving the Utilities & Energy industry.
- Demonstrated ability to lead change, drive continuous improvement, and support agile business growth.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $96,000-155,250 annually. This position is eligible for our annual bonus program.
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