Global Compliance Assurance ManagerJob DescriptionAs Global Compliance Assurance Manager, you will play a key role in strengthening DHL Supply Chain's global compliance landscape. You will lead the delivery and continuous improvement of SOC and assurance programs, ensuring high standards of governance, risk, and control. As the main point of contact for internal stakeholders and external auditors, you will drive successful certifications and re-certifications worldwide while ensuring ongoing regulatory compliance and best-in-class assurance practices.
Responsibilities- Leads the operational delivery of new and recertification cycles for SOC 1 and 2 and global assurance programs, ensuring timely, high-quality planning, execution, and reporting.
- Acts as a subject-matter expert for internal teams and external auditors, ensuring adherence to standards and strong evidence quality.
- Drives global audit readiness and ensures consistent processes and frameworks across multiple regions.
- Oversees issue and risk management processes, including timely escalation of critical items.
- Maintains and enhances the Operational and IT control framework, ensuring alignment with standards and supporting integration of new systems and operations.
- Develops global templates, playbooks, and standardized methodologies to improve consistency and audit readiness.
- Performs analysis of audit findings, identifies root causes, and drives continuous improvement initiatives.
- Builds strong relationships with senior stakeholders across Operations, IT, Legal, Compliance, and Finance.
- Partners with external auditors, clarifies expectations, and ensures efficient audit execution.
- Supports customer discussions on requirements, expectations, and audit outcomes.
- Leads to strengthen audit capabilities.
Required Education and Experience- Minimum of ten (10) years of experience in SOC 1 and 2 audits, internal controls, external audit, compliance, or risk management (Big4 experience is an advantage), required.
- Proven experience in managing complex global SOC 1 and 2 and compliance assurance programs, required.
- Bachelor's degree in Business Administration, Compliance, Risk Management, IT or a related field, required.
- Relevant certifications are preferred (CPA, CISA, CIA, CRISC, CISM, ISO).
- Strong stakeholder-management skills across senior leadership teams, required.
- Excellent communication, analytical, and leadership skills, required.
- Ability to work independently and lead teams in a complex global environment, required.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
