Job Description/Preferred Qualifications
We are seeking a highly skilled Global Client Virtualization Engineering Team Lead to architect, design, implement, and support enterprise virtual desktop platforms for a global organization. This role will focus on Desktop Virtualization technologies, enabling secure, high-performance virtual workspaces for IT and Engineering, software development, and CAD, for Global Teams.
Architecture & Solution Design
Lead the design and implementation of enterprise-scale virtual desktop solutions including, but not limited to, Citrix Virtual Apps and Desktops, Citrix DaaS, Omnissa Horizon, and Omnissa Workspace ONE.
Own the development of global VDI architecture standards, design patterns, roadmaps, and operational best practices.
Build highly available, secure, scalable, and resilient digital workspace environments across regions.
Lead technical design reviews, vendor evaluations, platform modernization, and architecture governance activities.
Engineering & Software Development Enablement
Lead the design of virtual workstation solutions for software development, engineering applications, CAD/EDA tools, simulation platforms, DevOps environments, and test/validation workflows.
Optimize virtual desktops for graphics-intensive and compute-intensive engineering workloads, including GPU-enabled use cases.
Partner with Engineering teams to translate application and development requirements into fit-for-purpose workspace solutions.
Enable secure remote access to engineering resources while protecting intellectual property and maintaining a strong user experience.
Platform Operations & Support
Provide L3/L4 support for Citrix and Omnissa production platforms, including troubleshooting of performance, connectivity, authentication, profile, image, and application delivery issues.
Oversee MSP performance of platform upgrades, patching, capacity planning, monitoring, health checks, documentation, and lifecycle management.
Lead root cause analysis, problem management, service improvement plans, and operational readiness reviews.
Create repeatable processes to improve reliability, availability, scalability, and user satisfaction.
Security, Compliance & Access Control
Partner with Cybersecurity and Identity teams to implement secure virtual desktop architectures aligned with Zero Trust principles.
Support integration with MFA, SSO, Conditional Access, identity federation, endpoint compliance, and privileged access controls.
Ensure virtual desktop platforms align with corporate security, audit, data protection, and compliance standards.
Implement workspace security best practices for engineering and software development environments.
Automation & Cloud Integration
Automate provisioning, image management, configuration, reporting, and operational tasks using PowerShell, Python, REST APIs, Terraform, or Ansible.
Integrate virtual desktop platforms with hybrid infrastructure and cloud services such as Microsoft Azure, Azure Virtual Desktop, and AWS.
Improve operational efficiency through automation, self-service, infrastructure-as-code, and standardized deployment models.
Support future Desktop-as-a-Service and cloud-hosted virtual desktop transformation initiatives.
Minimum Qualifications
Bachelor's Degree in Computer Science, Information Services, Computer Engineering or equivalent work experience in a relevant field.
Eight (8) years of experience supporting enterprise Virtual Desktop Infrastructure or End User Computing platforms.
Five (5) years of hands-on experience with Citrix Virtual Apps and Desktops, Citrix DaaS, or related Citrix technologies.
Three (3) years of hands-on experience with Omnissa Horizon and Omnissa Workspace ONE.
Experience designing and supporting global environments with distributed users, regional infrastructure, and enterprise support requirements.
Experience supporting engineering or software development organizations with performance-sensitive applications and specialized workspace needs.
Strong troubleshooting skills across Windows, virtualization, networking, identity, storage, user profiles, and application delivery layers.
Base Pay Range: $111,100.00 - $188,900.00 Annually
Primary Location: USA-MI-Ann Arbor-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
