Global Business System Change Manager

S&C

$106K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years leading change for enterprise-wide transformation initiatives
  • Experience with complex, cross-functional change programs
  • Track record of achieving measurable business outcomes
  • Strong stakeholder influence and engagement skills
  • Ability to create integrated change plans aligned with business goals
  • Proficient in impact assessment and risk mitigation
  • Data-driven approach to change management
  • Strong communication and storytelling skills
  • Experience coaching leaders to sustain behavior change
  • Ability to operate autonomously in dynamic environments

Responsibilities

  • Execute change management plans across the GBS program
  • Lead change impact assessments and escalate risks
  • Identify adoption risks and change barriers
  • Support go-live and post-implementation activities
  • Partner with stakeholders to address local impacts
  • Create communication materials for sponsors and leaders
  • Serve as day-to-day liaison for impacted teams
  • Deliver change communications aligned with strategy
  • Collect feedback through pulse checks
  • Support training logistics and reinforcement activities
  • Foster post-training behavior change

Benefits

  • Flexible work environment
  • Access to professional development opportunities
  • Participation in annual incentive plan
  • Health, wellness, and retirement benefits
  • Supportive company culture valuing continuous improvement
Full Job Description
Job Description

Hours
  • 8:00 am - 5:00 pm- On Site (Chicago, IL)

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $106,073 - $140,549. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as a Global Business System Change Manager

Essential Functions:
  • Execute change management plans across the GBS program.
  • Lead change impact and readiness assessments, synthesizing insights and escalating risks as needed
  • Identify and address adoption risks, resistance points, and change barriers
  • Support cutover, go-live, and post-implementation adoption and stabilization activities
  • Partner with business stakeholders to understand local impacts and address concerns
  • Enable sponsors and people leaders through talking points, FAQs, and coaching materials)
  • Serve as a day-to-day change liaison for impacted teams
  • Draft, coordinate, and deliver change communications aligned with the overall change strategy
  • Maintain communication schedules and ensure timely consistent delivery
  • Collect and synthesize feedback through pulse checks and other mechanisms
  • Support training needs analysis and learner impact assessments
  • Coordinate training logistics, materials, job aids, and reinforcement activities
  • Support post-training adoption and behavior change

Skills, Knowledge & Experience:

Required
  • Minimum of 5+ years of progressive experience leading change for enterprise-wide or high-impact transformation initiatives
  • Demonstrated ownership of complex, cross-functional, and technology-enabled change programs, including end-to-end delivery with minimal oversight
  • Proven track record of delivering measurable business outcomes, including sustained adoption at scale across functions or sites
  • Advanced stakeholder influence and alignment capabilities, with experience engaging senior leaders and driving decisions in ambiguous or competing-priority environments
  • Ability to independently translate strategy into integrated change plans, including communications, training, and adoption approaches aligned to business objectives
  • Expertise in impact assessment, risk identification, and mitigation, with the ability to proactively address resistance across diverse stakeholder groups
  • Data-driven approach to change, leveraging KPIs, insights, and feedback loops to adjust strategy and ensure effectiveness at scale
  • Strong executive communication and storytelling skills, including development of clear, compelling messaging for leadership audiences
  • Demonstrated ability to coach and enable leaders, reinforcing accountability and sustaining behavior change beyond initial deployment
  • High degree of autonomy, judgment, and adaptability, operating effectively in dynamic environments with evolving priorities

Success Measures
  • Timely and effective execution of change activities
  • Stakeholder readiness and engagement levels
  • Quality and consistency of communications and enablement materials
  • Smooth transition and sustained adoption post-implementation

Education:
  • Required Bachelor's degree in Business, Communications, Organizational Development, or related field

Certifications & Licenses:
  • Change Management Certification (Prosci, ADKAR )


No fixed deadline

#LI-KD1

About the Team

In (Production Operations/QA) we are responsible for maintaining S&C's longstanding reputation for quality products. While constantly integrating the latest technology into S&C's processes and adhering to the highest standards of quality, our work solidifies the trust our customers have in S&C that our equipment will be integral to solving tomorrow's energy challenges. We strive for continuous improvement in everything we do, knowing that our work impacts our customers, out team members, and our world.

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