The RoleLegora is scaling rapidly, and our billing operations need to scale with it. As our Global Billing & AR Manager, you'll own the full billing lifecycle end to end - from signed order form through invoicing, cash application, and reporting. You'll lead and grow a team, drive automation, and serve as the connective tissue between how we sell and how we get paid.
This is a hands-on leadership role where you'll work closely with RevOps, Deal Desk, Finance, and Engineering to build a billing function that's accurate, scalable, and audit-ready.
What You'll Do- Lead day-to-day operations of the billing platform and act as functional owner for billing configuration
- Manage the billing lifecycle from signed order form through invoice generation, delivery, and cash application
- Manage and develop the current team, with the expectation of building out the broader team over time
- Ensure accurate and timely invoicing across subscription, usage-based, and hybrid pricing models
- Serve as the primary escalation point for billing disputes and customer inquiries
- Partner with Finance Systems on systems implementation, defining billing and revenue requirements and validating data flows
- Drive automation of manual billing workflows and build controls that scale with the business
- Coordinate with Product and Engineering on new product launches and pricing changes, including end-to-end billing testing before go-live
- Ensure completeness and accuracy of upstream billing data flowing into revenue and the GL ahead of monthly close
- Support external auditors on billing and AR-related requests
- Maintain SOPs, playbooks, and process documentation that can support a growing team and future audits
- Collaborate with Revenue Accounting on ASC 606 treatment for non-standard deal structures
- Build and maintain KPI dashboards covering billing accuracy, invoice cycle time, dispute rates, and DSO
- Prepare billing-related reporting and analyses for finance leadership
Who You Are- 9+ years of progressive experience in billing operations, accounts receivable, or revenue operations
- Experience in a multi-entity, multi-currency environment
- Detailed understanding of AR-related internal controls, approvals, documentation, and audit requirements
- Hands-on experience with a modern billing or order management system and ERP integrations - familiarity with tools like Zuora, Stripe, or SuiteBilling is a strong plus
- Proven people manager with experience leading and developing teams
- Proven ability to bring structure, consistency, and accountability to operational processes
- Organizationally adept, with the ability to manage competing priorities and operate effectively in a fast-paced environment
- A collaborator and communicator at heart, you thrive in building cross-functional understanding and partnerships
What's In It For You- Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
- Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Unlimited PTO
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
