Global Account Director

BCD Travel

$95K — $130K *
US-AnywhereRemote in Chicago, IL
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in global account management or strategic planning within Life Sciences.
  • Proven ability to lead complex client relationships, especially in regulated environments.
  • Expertise in budget management and financial performance analytics.
  • Strong presentation skills, especially to senior stakeholders.
  • Familiarity with global program delivery and meeting technology.

Responsibilities

  • Lead strategic client partnerships to develop scalable meeting and congress strategies.
  • Ensure compliance and operational consistency in a regulated Life Sciences environment.
  • Manage budgets, forecasts, and profitability to meet client and business goals.
  • Utilize data and storytelling to influence stakeholders and enhance program outcomes.
  • Collaborate across teams and markets to solve problems and enhance the client experience.

Benefits

  • Flexible working hours and locations to suit individual work styles.
  • Opportunities for personal and professional growth through learning and development.
  • Inclusive culture where every employee's voice is valued and respected.
  • Diverse career opportunities across the global organization.
  • Comprehensive healthcare, retirement plans, and education support.
Full Job Description
About the Role

If you love building big-picture client partnerships and making complex global programs run smoothly, this role is made for you. You'll lead strategic relationships for BCD Meetings & Events while supporting Life Sciences clients in a fast-paced, highly regulated meetings and congress environment. From program evolution and stakeholder engagement to financial performance and operational consistency, you'll help shape what great looks like on a global scale. It's a high-impact role for someone who's equal parts strategist, consultant, and relationship builder.

You're Good At
  • Leading global client relationships and turning business goals into smart, scalable meeting and congress strategies.
  • Thriving in a highly regulated, detail-oriented Life Sciences environment where compliance, consistency, and quality matter every day.
  • Managing budgets, forecasts, pricing, and profitability while keeping both client expectations and business goals in focus.
  • Using data, insights, and strong storytelling to influence stakeholders, guide decisions, and drive program improvements.
  • Partnering across teams, markets, and functions to keep operations aligned, solve problems creatively, and deliver a great client experience.

You Might Also Have
  • Experience supporting pharmaceutical meetings, congress programs, or other Life Sciences event environments.
  • A strong background in global account management, strategic planning, and large-scale client program leadership.
  • Confidence presenting to senior stakeholders and leading strategic reviews, workshops, and expansion conversations.
  • Knowledge of meeting technology, operational forecasting, and best practices for global program delivery.
  • Congress-specific strategy experience.

You Should Know
  • This role is intended for hybrid work from the Chicago office but it open to remote in the Central/Eastern time zones.


If you're excited to lead global Life Sciences programs, grow meaningful client partnerships, and make a real impact with BCD Meetings & Events, apply now.

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Director is between $95,000 - $130,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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