Location: USA - Van Buren Township, 40 West Main Street
Division: Group
Job Posting Title: Global Account Director, Automotive
Time Type: Full Time
Summary The Global Account Director will be responsible for managing and growing a large Automotive OEM account in the transportation and logistics industry. They will be accountable for driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. The Global Account Director will report to the Automotive Business Development Director, North America.
Duties and Responsibilities - Develop and execute account strategies to achieve revenue and profitability targets
- Build and maintain strong relationships with key stakeholders at assigned global accounts
- Identify opportunities to expand services and increase revenue within assigned accounts
- Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues
- Prepare and present business reviews and performance reports to clients and DSV management
- Lead and develop a team of account managers to achieve individual and team objectives
- Conduct regular account planning and review meetings with the team
- Ensure customer satisfaction through effective communication, responsiveness, and issue resolution
Educational background / Work experience - Bachelor's degree in business, logistics, or a related field is required
- Master's degree in business or a related field is preferred
- Minimum of 10 years of experience in sales or account management in the transportation and logistics industry
- Experience managing global accounts and developing account strategies is required
- Prior experience leading and managing teams is preferred
- Knowledge of and experience in the Automotive industry is preferred.
Skills & Competencies - Strong business acumen and strategic thinking skills
- Excellent communication and interpersonal skills
- Ability to build and maintain strong customer relationships
- Strong leadership and team management skills
- Proficiency in data analysis and reporting
- Ability to work in a fast-paced, dynamic environment
Supervisory Responsibilities - The Global Account Director will be responsible for leading and developing a team of account managers
Preferred Qualifications - Experience working in a multinational corporation is preferred
Language skills - Fluency in English is required
- Proficiency in other languages is a plus
Computer Literacy - Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required
- Experience with CRM software (e.g. Salesforce) is preferred
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
