Syntricate Technologies

Genesys engineer - Ribbon/Sonus, SBC

Syntricate Technologies$90K — $130K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of engineering experience in a development team
  • Proven skills in large enterprise SIP deployment and call routing with Ribbon Client PSX
  • Advanced proficiency in SIP troubleshooting using Wireshark
  • Deep understanding of cloud technologies, especially AWS and Azure
  • Familiar with transcoding and TLS/SRTP deployment
  • Working knowledge of Genesys platform
  • Basic Linux administration skills
  • Intermediate experience with Ribbon Client SIP recording
  • Competent in WebRTC technologies

Responsibilities

  • Brainstorm and develop innovative solutions in the lab
  • Perform proof of concept testing for proposed solutions
  • Manage large-scale SIP deployment and call routing operations
  • Troubleshoot issues related to SIP using VoIP analysis tools
  • Collaborate on software development and documentation
  • Support internal group reviews and testing at various project stages
  • Assist with production cutover and warranty support

Benefits

  • Opportunities for professional development and training
  • Work in a collaborative and innovative environment
  • Engagement with cutting-edge cloud technologies
  • Chance to lead proof of concept projects
  • Participation in diverse engineering challenges
Full Job Description
Required Skills:
  • This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing.
  • Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon Client PSX
  • Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools
  • Expert Experience working with Cloud Technologies such as AWS and Azure
  • Intermediate Transcoding, TLS/SRTP deployment
  • Intermediate Genesys platform experience
  • Beginner Linux administration - Intermediate Ribbon Client SIP Recording deployment
  • Intermediate Experience with WebRTC technologies
  • In addition to the development of the software, and corresponding artifacts, the scope must include participation and support of reviews with IS&T internal groups, testing at various stages of the project, and production cutover and warranty support has context menu.

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
Size
51 employees
Industry

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