Genesys Engineer - REMOTE

People, Technology & Processes

• $90K — $120K *
US-Anywhere
+ 2 other locationsRemote
Telecommunications & Hardware
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 3+ years of hands-on experience with Genesys Enterprise Routing solutions
  • Proficiency with Genesys T-Server and I-Server integrations
  • Experience with Genesys SIP Server
  • Knowledge of Genesys Voice Portal (GVP)
  • Familiarity with Genesys Reporting tools
  • 2+ years of experience with Genesys eServices and Workforce Management

Responsibilities

  • Install, configure, and test Genesys software
  • Support large-scale implementations of the Genesys product suite
  • Manage daily operations and maintenance tasks

Benefits

  • Relocation assistance available for the right candidate
  • Competitive salary based on experience
Full Job Description
Job Description

Responsibilities
  • Installation, configuration and testing of Genesys software
  • Support large implementations of the Genesys product suite
  • Daily operations and maintenance

Requirements

3+ years experiences with:
  • Genesys Enterprise Routing solutions
  • Genesys T-Server and I-Server integrations
  • Genesys SIP Server
  • Genesys Voice Portal (GVP)
  • Genesys Reporting

Desired

2+ years experience with:
  • Genesys eServices
  • Genesys Workforce Management
  • Genesys Agent Desktops (GAD and iWS)
  • Genesys Info Mart and Interactive Insights
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • .NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
* Ladders Estimates

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