Generator Engineer III, Field Services

Role Overview

The Generator Engineer III, Field Services, provides expert engineering support for both scheduled and emergent maintenance activities on generators and associated auxiliary equipment. This position involves troubleshooting, inspections, repairs, and electrical testing of generator stators, rotors, and components. The role includes regular interaction with internal and external customers and requires in-depth technical knowledge, strong problem-solving skills, and the ability to communicate effectively in high-pressure environments. This position requires frequent domestic and international travel both during outage season and in support of customer meetings and other initiatives during the off-season.

Key Responsibilities

• Demonstrates our core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownership
• Provide on-site and remote technical assistance for installation, repair, and maintenance of generator systems.
• Conduct electrical and mechanical testing, including IR, RSO, PI, DLRO, EL CID, Hi-Pot, Tan Delta, Surge, Pole-to-Pole, and Leakage Drop testing.
• Support NCR (Non-Conformance Reports) and RFI (Request for Information) dispositions.
• Develop and review internal planning documents summarizing electrical system scope for proposals.
• Interpret or reverse engineer single-line diagrams and identify design requirements for electrical systems.
• Respond to technical inquiries from customers and integrate design input from Mitsubishi headquarters.
• Improve generator system designs for cost-efficiency, constructability, and reliability.
• Create and maintain technical documentation, reports, and risk assessments.
• Provide regular updates to management and contribute to achieving schedule requirements.
• Supervise technicians and provide direction during major, minor, and crawl-through generator inspections.
• Provide support with the creation of cost estimates and technical proposals for assigned work scopes.
• Participate in on-site meetings and serve as a customer-facing representative for the Generator Services group.
• Ensure proper use and adherence to safety practices and protocols at all times.

Requirements

• Bachelor's or Master's degree in Electrical Engineering or related field, or equivalent combination of education and experience.
• Minimum 10 years of related field experience in generator testing, troubleshooting, and maintenance.
• Extensive knowledge and experience working with large air-cooled and hydrogen-cooled generators.
• Experience with Voltage Regulator analysis and repair.
• Experience working on other OEM generator equipment is a plus.
• Proficiency in interpreting technical drawings and applying codes/standards.
• Strong analytical, written, and verbal communication skills.
• Proficiency with project management tools, databases, and technical software.
• Must possess a valid driver's license and a valid passport.
• Ability to travel domestically and internationally as needed.

Physical & Safety Requirements

At Mitsubishi Power Americas, safety is our top priority and a shared responsibility. All employees are expected to uphold high Environmental, Health, and Safety (EH&S) standards and follow all safety protocols, including proper use of PPE.

This role requires regular standing, walking, bending, and occasional lifting of up to 50 pounds. Hearing protection may be required in some areas.

We provide comprehensive training and support to ensure compliance with all safety regulations. Safe work practices are a condition of employment, and reasonable accommodations will be made as needed to support safe and effective performance.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.