Summary
The General Supervisor will be responsible for overseeing the day-to-day operations of high-complexity testing performed at the laboratory while ensuring compliance with CLIA, CAP, and Wisconsin state regulations. The General Supervisor will provide guidance, training, and supervision to testing personnel, assist in maintaining quality assurance programs, and perform other activities as assigned by the Lab Director or Technical Supervisor. The General Supervisor may provide guidance and supervision of personnel working within the CLIA lab. Applicants should be comfortable in a fast-paced and highly collaborative environment.
Essential Duties and Responsibilities
- Accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic support.
- Perform and supervise daily laboratory activities and personnel performing high complexity testing.
- Ensure accuracy and timeliness of laboratory test results.
- Review and approve quality control data, taking corrective action when necessary.
- Monitor compliance with established standard operating procedures, quality assurance measures, and regulatory requirements.
- Assist in training and competency assessment of laboratory personnel.
- Maintain laboratory documentation, including records of quality control, proficiency testing, personnel competency, and corrective actions.
- Coordinate CLIA lab validation activities, including study execution, data analysis and reporting.
- Participate actively in inspections by CLIA, CAP, and Wisconsin state regulatory agencies.
- Recommend and implement improvements in laboratory processes, procedures, and equipment.
- Work closely with Operations and Engineering functions to support lab activities - supply chain, logistics, procurement, equipment maintenance, EHS, facilities, and validation.
- Collaborate with Director, Lab Operations to ensure services comply with overall lab requirements.
- Communicate effectively with Laboratory Director and Technical Supervisor regarding laboratory performance, staffing needs, and operational issues.
Education/Experience/Skills
- Bachelor's Degree in related field required
- 2 years laboratory experience in high complexity testing in a CLIA laboratory required
- Experience with aseptic techniques, mammalian cell culture, and multiplex assays preferred
- Experience in BSL2 laboratory space preferred
- Experience working with fresh tissue preferred
- ASCP certification preferred (MLS, MLT, MB or other)
- Experience in daily management of CAP Accredited clinical laboratories preferred
- Excellent verbal and written communication skills
- Demonstrated good judgment and decision-making capabilities
Benefits
We offer our employees competitive compensation and benefits, including paid time off, health
insurance, life insurance, flexible spending accounts, a 401(k) plan, and stock options.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
