Job ID: 17263

Business Unit: MABSTOA

Location: Brooklyn, NY, United States

Regular/Temporary: Regular

Department: Depot Mgr&Sup Svcs-Ulmer Park

Date Posted: Sep 29, 2026

Description

JOB INFORMATION:

Title:

General Superintendent, Support Services - Budget/Torts

Authority:

TA/OA/MTA Bus

Department:

Buses

Division/Unit:

Budget - Torts

Location:

East New York Depot - 25 Jamaica, Brooklyn

Hours:

Various

Reporting Manager (if Applicable)

Deputy General Manager, Operations Support

Deadline (if Applicable)

10/13/26

Compensation:

$ 144,136

POSITON SUMMARY:

This position is responsible for all business and administrative functions of the depot, including budget development and control, personnel administration, and analysis of depot methods and procedures to recommend productivity improvements. The incumbent will provide operational support to the depot and fulfill informational, planning, and analytical reporting needs for both the division General Manager and the Division of Operations Support. Additional responsibilities include developing and monitoring all depot budgets, overtime, personnel matters, and goal performance activities. The role also involves analyzing depot operations to ensure consistency with established policies and procedures, recommending changes or improvements as needed to meet or maintain goals, and managing personnel activities for all depot employees, including payroll submission and distribution, problem resolution, training needs, medical matters, and all other personnel or availability-related issues.

RESPONSIBILITIES:
• Develop and monitor all depot budget, overtime, personnel, and goal performance-related matters. Ensure that budget, personnel, and materiel resources are maintained at appropriate levels to meet both service requirements and maintenance production levels.
• Formulate and track Division - level reporting related to Key Performance Indicators and other related metrics.
• Keen knowledge and enforcement of the New York City Transit Rules and Regulations, MTA All Agency Policies and Collective Bargaining Agreements.
• Manage personnel activities for all depot employees; training needs (coordination with Training Department); all other personnel and employee availability matters, including 19A medicals/19A revisits, return to work visits, Independent Medical Examiner (IME), missed medicals and random drug and alcohol testing, short-term disability, 60% sick, union release, criminal arrests and convictions, discipline, and violations. Manage Aware and Care, FMLA denial and designations, terminal leave, retirement appointments, PAR employees, sick leave control list administration and absence letters.
• Direct, supervise and train clerical and professional staff in the completion of all administrative support functions for the depot Provide administrative support to ensure revenue service meets or exceeds quality control standards for safety, cleanliness, and reliable performance. Safeguard and document depot incidents and equipment. Manage paycheck distribution review and reconciliation.
• Direct the dissemination of information to all levels of employees in the depot, including badges, depot profile, eight-hour rule, employee passes, fuel reconciliation, depot self-audits, internal controls, open records, inventories, license monitoring, locker assignments, parking permits, petty cash, procurement card reconciliation, employee evaluations, blinds/legal requests, bulletins, directives, supplies, wheelchair usage, picks and shifting analysis. Field Operations; 19A Bus Operator Pullout surveys; Backing up surveys and emergency coverage. Supports the GST, GSSEM and AGM of Depot Operations .

EDUCATION AND EXPERIENCE:
• A bachelor's degree in Business Administration or a related field of study, and eight (8) years of full-time related experience of which four (4) years must have been in a managerial/supervisory capacity.
• A satisfactory equivalent of education and experience may be considered in lieu of a degree.

DESIRED SKILLS:
• General knowledge of the principles and techniques of budgeting, personnel management and/or
• information management.
• Strong skills in the basic managerial disciplines of planning, organization and controlling.
• Strong analytical and problem-solving skills.
• Must possess excellent verbal, written, and interpersonal communication skills.
• Knowledge of bus transportation.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

HOW TO APPLY

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