General Superintendent

IES Communications

$83K — $101K *
Tempe, AZ 85281In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a supervisory or managerial role.
  • 3+ years as a Lead Communications Technician or in a similar position.
  • 5+ years in telecommunications or a related technical/construction field.
  • Proficient in Microsoft Office applications (Word, Excel, MS Project).
  • Ability to interpret blueprints and project documents accurately.

Responsibilities

  • Recruit, train, and manage project staff while handling HR issues and performance evaluations.
  • Serve as the main liaison between the company and customer representatives.
  • Manage project profitability and ensure adherence to deadlines.
  • Distribute workload effectively while monitoring job installation progress.
  • Conduct quality checks and ensure successful job completion within budget constraints.
  • Review cost postings for accuracy and prepare financial reports for customers and management.
  • Promote safety and ensure compliance with safety protocols during all operations.

Benefits

  • Opportunities for professional development and training.
  • Company promotion of a positive workplace culture and safety as a priority.
  • Engaging responsibilities that enhance management and technical skills.
  • Chance to work on complex and large-scale projects with diverse teams.
Full Job Description
Some Traveling required.

Must be proficient in IESOS, daily planning, fiber/cabling standards, terminations, and bare fiber.

Job Summary:

The General Superintendent is the overall manager on a large and/or complex project. The General Superintendent ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company's requirements, including but not limited to: safety, quality, management and financial performance requirements. All aspects of the assigned project must be carried out as efficiently as possible with respect to staffing, materials management, financial management customer care and customer delivery goals.

Job Duties and Responsibilities:
  1. The General Superintendent will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff. Effectively manage all human resource issues per Company policies and procedures. Complete recommendations for project related employees' performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
  2. The General Superintendent acts as the senior Company liaison for operational interface with customer representative(s).
  3. The General Superintendent will plan for, manage, monitor and maintain project profitability to achieve Company goals.
  4. The General Superintendent will ensure that deadlines are met per customer requirements.
  5. The General Superintendent will manage overall workload distribution, staffing levels and monitor the customer delivery and job installation progress.
  6. The General Superintendent manages successful job completion; ensure productivity, job completion and compliance to project budget.
  7. The General Superintendent will review all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
  8. The General Superintendent will fully complete all IES and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required); ensure all Job Closing Packages meet customer and Company standards.
  9. The General Superintendent will perform quality checks; manage the prevention of outages; conduct day to day job walks to ensure quality; prepare red-lined as-built drawings.
  10. The General Superintendent serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
  11. The General Superintendent will perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
  12. The General Superintendent will review and monitor operational processes for accuracy, completeness, and efficiency, including but not limited to estimating, purchasing, invoicing, warehousing, scheduling and reporting.
  13. The General Superintendent will develop, redesign and implement process improvements as required to bring processes up to effective levels.
  14. The General Superintendent will be in concert with the Training Department, monitor all quality and safety issues related to the operations department. Actively promote safety as our first priority.
  15. The General Superintendent will lead any assigned operations meetings and training sessions.
  16. The General Superintendent will also manage tools and truck inventory/maintenance.
  17. The General Superintendent will complete any other responsibilities as assigned.

Min

USD $40.00/Hr.
Max

USD $49.00/Hr.
Qualifications

Physical and Mental Requirements:
  • Regular attendance is mandatory
  • The General Superintendent must be self-motivated, positive in approach, and convey an appropriate professional image.
  • The General Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
  • The General Superintendent must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
  • The General Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
  • The General Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
  • The General Superintendent must be able to travel within the branch territory and/or regional territory as needed.
  • The General Superintendent must possess the ability to learn and teach the Company and customer project management systems.
  • The General Superintendent must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
  • Must be able to stand and walk very large job sites regularly.
  • The General Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, and Skill Requirements:
  • Prefer a minimum of five (5) years' experience of supervisory or managerial experience.
  • The General Superintendent must have a minimum of three (3) years' experience as a Lead Communications Technician or similar position.
  • The General Superintendent must also have a minimum of five (5) years' experience in telecommunications or a related technical or construction field.
  • Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
  • Must meet Company minimum driving standards.
  • The General Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
  • Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

License Required

No
Minimum Education

High School
Workplace Type

Onsite

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