General Superintendent - Summary

The General Superintendent is responsible for the overall leadership, execution, and performance of large or complex projects. This role oversees all project operations to ensure work is completed safely, efficiently, on schedule, within budget, and in compliance with company and customer requirements. The General Superintendent serves as the primary operational liaison with customers, manages project staffing and resources, drives profitability, maintains quality and safety standards, and ensures successful project delivery from start to completion.

Key Responsibilities

• Lead and manage all project personnel, including hiring, training, coaching, performance management, and workforce planning.
• Serve as the primary point of contact for customers and maintain strong client relationships.
• Oversee project schedules, staffing, workload distribution, and resource allocation to ensure timely completion.
• Manage project budgets, profitability, job costs, invoicing, collections, and financial reporting.
• Ensure compliance with company policies, safety standards, quality requirements, and customer expectations.
• Conduct site inspections, quality control reviews, job walks, and troubleshooting of technical issues.
• Monitor and improve operational processes, including estimating, purchasing, scheduling, warehousing, invoicing, and reporting.
• Lead safety initiatives, training programs, operational meetings, and process improvement efforts.
• Manage project documentation, change orders, timesheets, material tracking, job closeout packages, and as-built drawings.
• Oversee company tools, equipment, and vehicle inventory and maintenance.

Key Success Measures

• Safe project execution with zero preventable incidents.
• Projects completed on time, within budget, and meeting quality standards.
• Strong customer satisfaction and successful project delivery.
• Effective team leadership, workforce development, and operational efficiency.
• Achievement of financial and profitability goals.

Min

USD $40.00/Hr.
Max

USD $46.00/Hr.
Qualifications

Physical and Mental Requirements:
• Regular attendance is mandatory
• The Superintendent must be self-motivated, positive in approach, and convey an appropriate professional image.
• The Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
• The Superintendent must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• The Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
• The Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• The Superintendent must be able to travel within the branch territory and/or regional territory as needed.
• The Superintendent must possess the ability to learn and teach the Company and customer project management systems.
• The Superintendent must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• The Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, and Skill Requirements:
• Prefer a minimum of three (3) years' experience of supervisory or managerial experience.
• The Superintendent must have a minimum of three (3) years' experience as a Lead Communications Technician or similar position.
• The Superintendent must also have a minimum of five (5) years' experience in telecommunications or a related technical or construction field.
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• The Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
• Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Career Path:
• Project Manager

Minimum Years of Experience

2-4
License Required

No
Minimum Education

High School
Overview