Qualifications

• Minimum two years of General Sales Manager experience overseeing a successful dealership's variable operations.
• Proven track record in building and training high-performing sales teams with consistently strong customer satisfaction scores.
• Strong understanding of showroom and internet traffic generation techniques, including SEO, SEM, and traditional media.
• Extensive experience leading a Business Development Center (BDC) department effectively.
• Familiarity with used vehicle purchasing, merchandising, and marketing strategies.
• Expertise in mentoring desk managers to enhance financial income through effective training.

Responsibilities

• Coach the sales team on closing techniques through active training and engagement, ensuring profitability.
• Oversee showroom activities while maintaining advanced product knowledge.
• Analyze customer satisfaction scores to identify and address areas needing improvement.
• Recruit, motivate, and evaluate performance of various sales teams, including New and Used sales and Finance.
• Conduct regular training meetings for Sales and Product Specialists to boost skills.
• Mentor sales representatives in best practices for enhanced performance.
• Develop and manage a CRM system to ensure follow-up with prospective buyers.