General Outpatient Behavioral Health Manager

East Bay Community Action Program

$98K — $108K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work, Counseling, or related behavioral health field
  • Active Rhode Island LICSW or LCDP license
  • 5+ years of behavioral health clinical experience
  • Prior supervisory or program management experience
  • Strong clinical judgment, leadership skills, and a collaborative spirit

Responsibilities

  • Supervise and mentor outpatient clinicians, case managers, and support staff
  • Drive timely patient access, engagement, and continuity of care
  • Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
  • Monitor productivity, scheduling, and operational performance metrics
  • Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
  • Lead staff recruitment, onboarding, professional development, and performance evaluations
  • Support crisis response, risk management, and patient safety initiatives

Benefits

  • Subsidized, comprehensive medical and dental insurance plans
  • Supplemental vision insurance
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development
  • Employee assistance program
Full Job Description
General Outpatient Behavioral Health Manager

Department: Behavioral Health

Employment Type: Full Time

Location: East Providence - Adams Farley

Reporting To: Director of Outpatient Services

Compensation: $98,000 - $108,000 / year

Description

What You'll Do

You'll provide clinical and administrative leadership for a multidisciplinary outpatient team serving individuals with mental health, substance use, and co-occurring conditions. Day to day, you'll:
  • Supervise and mentor outpatient clinicians, case managers, and support staff
  • Drive timely patient access, engagement, and continuity of care
  • Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
  • Monitor productivity, scheduling, and operational performance metrics
  • Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
  • Lead staff recruitment, onboarding, professional development, and performance evaluations
  • Support crisis response, risk management, and patient safety initiatives


What We're Looking For
  • Master's degree in Social Work, Counseling, or related behavioral health field
  • Active Rhode Island LICSW or LCDP license
  • 5+ years of behavioral health clinical experience
  • Prior supervisory or program management experience
  • Strong clinical judgment, leadership skills, and a collaborative spirit

Core Competencies

  • Strong clinical supervision skills
  • Strong clinical judgment and problem-solving abilities.
  • Strong leadership, organizational, and communication skills.
  • Ability to build collaborative relationships across multidisciplinary teams.
  • Commitment to quality improvement, patient-centered care, and staff development.
  • Proficiency in EHR systems and Microsoft Office applications.


Benefits

For Full-Time Employees Working 30-40 hours per week, EBCAP offers:

  • Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
  • Supplemental vision insurance (Delta Dental)
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development
  • Employee assistance program

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