General Manager

VTrips

$75K — $90K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a General Manager or similar role in the short-term rental sector.
  • Experience in property management is a plus.
  • Excellent communication skills, both verbal and written.
  • Flexible scheduling availability, including weekends and holidays.
  • Strong leadership and supervisory skills.
  • Proficiency in Microsoft Office 365.

Responsibilities

  • Analyze operations metrics for improvement opportunities.
  • Create a culture focused on achieving goals.
  • Develop and coach staff, addressing accountability and discipline.
  • Delegate day-to-day tasks while maintaining a hands-on approach.
  • Facilitate relationships with property owners and vendors.
  • Utilize metrics for operational task management.
  • Resolve escalated situations with guests and property owners.
  • Audit property maintenance and cleanliness.
  • Acquire new properties in the area.
  • Act as the emergency contact point.
  • Complete other assigned duties.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Employee discounts on vacation rentals.
  • Opportunities for professional development.
Full Job Description
VTrips is seeking a highly motivated and experienced General Manager to oversee all staff, budgets, and operations of our local business unit. As the General Manager, you will play a crucial role in driving company initiatives that contribute to short-term and long-term success.

The General Manager will primarily work on-site at our Fort Myers Beach office with occasional travel to our Madeira Beach (St Petersburg) office.

Responsibilities:

  • Analyze operations metrics to identify opportunities for improvement.
  • Create a positive culture focused on goal achievement.
  • Develop staff through coaching, accountability, and disciplinary practices.
  • Delegate tasks to accomplish day-to-day duties while embracing a "hands-on" philosophy.
  • Facilitate business relationships with property owners, vendors, and independent contractors.
  • Utilize metric-based reporting to help operational teams maintain, manage, and organize daily tasks.
  • Resolve escalated guest and property owner situations.
  • Analyze financial information and plan and facilitate purchases.
  • Audit maintenance and cleanliness of properties.
  • Acquire new properties within the local territory.
  • Serve as the emergency call point of contact.
  • Perform other duties as assigned by the supervisor.


Requirements:

  • Minimum of 5 years of experience as a General Manager, Sales Account Manager, or Director of Finance in the short-term rental industry.
  • Property management experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule, including some holidays and weekends.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office 365.


Physical/Mental/Environmental:

  • Physical demands: Sitting - 20%, Walking/Standing - 80%
  • Lifting: Ability to lift to 25 lbs. occasionally.
  • Vision: Long periods of close-up work on a computer screen.
  • Mental demands: Problem-solving, interpreting, and meeting deadlines.
  • Environmental: Climate-controlled office space.


Benefits:

  • Competitive salary.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Employee discounts on vacation rentals.
  • Professional development opportunities.


Pay Range: $75,000 - $90,000 annually

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