General Manager

Vertin

$95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates degree in mortuary science required (dually licensed in Funeral Director and Embalmer)
  • Ability to obtain a license in Wyoming
  • Strong communication skills with consensus-building experience
  • Management support experience across multiple locations
  • Understanding of sound business practices
  • Strong multitasking, prioritization, and delegation abilities
  • Proven relationship-building skills across communities

Responsibilities

  • Build and manage schedules for calls, services, and events
  • Set performance expectations and provide timely feedback
  • Hold team accountable for shared goals and results
  • Facilitate staff meetings in collaboration with Location Managers
  • Encourage associate involvement in the community
  • Revise and enhance marketing and community engagement initiatives
  • Lead social media efforts for increased engagement

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
Full Job Description
This is a role for someone who wants to grow market share, develop people, and keep a century-old mission alive in their community - one story at a time. This position will work onsite at our Gillette, WY firm. Relocation is offered.

Leadership & Operations (60%)

Team leadership & performance
  • Build fair, well-covered schedules for calls, services, events, and meetings across your operating group
  • Set clear expectations and track performance against established metrics, delivering timely feedback and addressing issues early
  • Hold your team accountable to shared goals and results
  • Partner with Location Managers to lead regular staff meetings, per the Vertin Business Model

Community & brand presence
  • Champion active associate involvement in the communities you serve
  • Review and elevate current marketing and community engagement efforts
  • Lead the way on social media as a tool for connection and visibility


Serving Families as Funeral Director (40%)

Serving families
  • Arrange and conduct funeral and memorial services with professionalism, organization, and genuine care, in keeping with Vertin policy
  • Grow your business's presence through active involvement in community, religious, and civic organizations
  • Keep your location's local and online marketing current and accurate


Service excellence
  • Promote a safe, healthy work environment
  • Stay current on all professional, state, and federal funeral service licensing requirements
  • Provide compassionate aftercare - delivering documents, cards, and information on insurance and pre-arrangements to next of kin
  • Share pre-need referrals with your Preneed Specialist
  • Support service logistics: parking, ushering, driving funeral vehicles, floral delivery, supply runs, and special events
  • Prepare accurate service and cremation documentation and handle related office duties
  • Help maintain funeral home vehicles, facilities, property, and supply inventory


Requirements
  • Associates degree in mortuary science (must be dual licensed in Funeral Director and Embalmer)
  • Must be able to get licensed in the state of Wyoming
  • A strong communicator and consensus builder who can turn financial reports into action for others
  • Experience providing management support across multiple sites and a broad geographic area
  • An understanding of sound business practices and how they support your team's mission
  • Strong prioritization, multitasking, and delegation skills
  • A knack for building relationships across a local or multi-community footprint
  • Current Funeral Director license (or eligibility for licensure) as required in your state
  • Candidates should be able to perform these essential functions, with or without reasonable accommodation.

Benefits
  • Annual salary: USD 95,000-115,000
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

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