GENERAL MANAGER

Classic Hyundai

$80K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of general management experience in the automotive industry
  • Excellent communication and customer service skills
  • Solid understanding of inventory control at dealerships
  • Strong computer and phone proficiency, especially with CRM systems
  • Demonstrates professionalism and a strong work ethic
  • Must hold a current, valid driver's license with a satisfactory MVR record
  • Proven track record of operational success in a dealership setting

Responsibilities

  • Develop relationships with employees and customers to improve sales
  • Establish a customer network through rapport building
  • Oversee management of new and used car inventory
  • Train and support sales staff in closing deals
  • Manage all facets of dealership operations
  • Promote customer retention and improve Customer Satisfaction Index (CSI)
  • Forecast monthly and yearly dealership performance
  • Collaborate with marketing to devise strategic goals
  • Lead Fixed Operations Departments while embodying the principles of Servant Leadership

Benefits

  • Health, Dental, Medical coverage
  • Paid Time Off policy
Full Job Description
SUMMARY

Our Automotive Group is looking for a General Manager to lead our Hyundai Dealership in Wilkesboro, NC. You'll work closely with management as well as the sales associate to ensure the business needs are met.

RESPONSIBILITIES:
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Build rapport with customers to establish customer network
  • Manage both New and Used Car Inventory
  • Provide training and support to the sales staff and assist in closing deals
  • Help manage all other aspects of the Dealership
  • Be passionate about customer retention and CSI
  • Determine monthly and yearly forecasts
  • Work with the marketing department to create the best overall strategy that will help the dealership meet it's goals
  • Work with and lead our Fixed Operations Departments
  • Be a Servant Leader

REQUIREMENTS:
  • Prior Automotive General Management experience preferred
  • Excellent communication and customer service skills
  • Understanding of inventory control
  • Strong computer & phone skills (Internet, MS Outlook, CRM)
  • Professional
  • Strong work ethic
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
  • Proven Track Record of Operational Success

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