General Manager

Hiller Plumbing, Heating, Cooling & Electrical

$80K — $95K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in residential service operations preferred
  • Bachelor's Degree or equivalent experience required
  • 1 year of operations supervisory experience or 3 years as a team lead
  • Proven track record in meeting/exceeding revenue goals
  • Experience in cost analysis and managing profit and loss
  • Knowledge of local business and employment laws
  • Valid driver's license and insurability required
  • EPA certification and trade license preferred

Responsibilities

  • Develop company vision and growth plan
  • Supervise and develop management team
  • Recruit and contract staff for the company
  • Lead company growth and strategic direction
  • Ensure high levels of customer satisfaction
  • Create and manage the budget
  • Conduct daily financial analysis of key indicators
  • Manage revenue and expenses to meet budget

Benefits

  • Medical, Dental & Vision Insurance
  • Long & Short Term Disability
  • Company paid Life Insurance
  • Dependent Life Insurance Policies
  • 401k matching
  • Flex Spending Accounts for Medical/Dependent Care
  • Company paid vacation/holidays
  • Direct Deposit
  • Weekly paychecks
Full Job Description
Position Summary

The General Manager is the person that leads the rest of the team to a successful conclusion in every area of our business. This includes, but not limited to: customer care, financial, personnel, training and inventory. Anyone performing in this capacity must be a proven leader, able to motivate and inspire all other team members and not only earn, but show respect to every team member.

Job Description:
• Develop company vision and plan for growth.
• Supervise, guide and develop management team.
• Recruitment and contracting of company and project staff.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Make sure all customers are satisfied, and any concerns are handled within 24 hours.
• Develop a budget.
• Daily financial analysis of key indicator numbers.
• Manage revenue and expenses to meet budget.
• Manage profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.

Qualifications

Knowledge, Skills and Abilities:

Minimum 10 years of experience in residential service operation, preferred.

Minimum of Bachelor's Degree or equivalence in experience.

At least one year as an operations supervisor, or 3 years team lead experience.

Proven, consistent track record of meeting and exceeding revenue objectives.

Experience in analysis of cost and forecast data to align with business unit objectives and goals.

Experience with job costing as well as operations profit and loss.

Knowledge of laws governing business and employment in the local area.

Valid driver's license, and approved to drive by Company's insurance carrier.

EPA certification preferred.

License in the trade preferred.

Benefits:

Medical, Dental & Vision Insurance

Long & Short Term Disability

Company paid Life Insurance Policy

Spouse and dependent Life Insurance Policies

401k matching

Flex Spending Accounts - Medical and Dependent Care

Company paid vacation/holidays

Direct Deposit

Weekly paychecks

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

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